Clinical Specialist II, CPT – St. Louis, MO
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Neuromodulation
Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.
The Opportunity
Our team is actively recruiting for a Clinical Specialist II, CPT in St. Louis, MO. As a member of the clinical support team, the Clinical Specialist II will be responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and potential customers. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers. The incumbent will perform work that involves a high degree of independence and will exercise sound judgment in planning, organizing, and performing work while continually seeking to improve territory efficiency.
What You’ll Work On
Provides technical, clinical, and programming assistance primarily in support of Territory Managers.
Assists Territory Managers in after-hours call support and activities.
Integrates into accounts, builds trust, and establishes strong rapport with customers.
Demonstrates proficiency in complex programming and case support.
Works seamlessly with Territory Managers allowing them increased selling time.
Fosters high trust relationships with colleagues including the regional teams and area leadership.
As directed by management, contacts, visits and interests clients and potential clients in the company’s products while addressing any client questions and concerns.
Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting.
Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
Collects and studies information about new and existing products and monitors competitor sales, prices and products.
Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.
Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understanding of the complete product line.
Attends trade shows where new products and technologies are showcased; meets other sales representatives and clients to discuss new product developments.
Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Performs other related duties and responsibilities, on occasion, as assigned.
Required Qualifications
Associates Degree or technical certification; preferred Bachelor’s Degree.
2 or more years of experience working with patients in a clinical setting.
Ability to understand and communicate clinical data.
Capable of engaging customers in selling conversations as directed.
Ability and willingness to travel within assigned area on a regular basis (% of travel varies by area).
Capable and willing to work an unpredictable schedule that may change on short notice.
Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization.
Preferred Qualifications
1 or more years of experience working in a health care environment (physical therapy, medical product sales, nursing).
1 or more years of experience working for an implantable medical device company.
Bachelor’s degree in biomedical engineering or related field.
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
The base pay for this position is $64,000.00 – $128,000.00. In specific locations, the pay range may vary from the range posted.
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