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PATIENT SERVICES SPECIALIST 2 (MULTIPLE FTE'S, DAYS)
Req #: 240440
Department: UW MEDICINE PRIMARY CARE AT KIRKLAND
Job Location: UW Medicine Primary Care
Posting Date: 10/24/2024
Closing Info: Open Until Filled
Salary: $23.13 - $33.65 per hour
Union Position: Yes
Shift: First Shift
Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.
WORK SCHEDULE
- Weekends required!
- Full time 100% FTE and Part time 80% FTE Available
- Hours are not determined yet, but one weekend day will be a requirement
- 4, 10 hour shifts
- Day Shift
POSITION HIGHLIGHTS
- This position is in the brand new Urgent Care! Be part of a brand new team
- Conveniently located near public transportation
- Make a difference for the patients and employees we serve
- Opportunity to provide career growth
DEPARTMENT DESCRIPTION
Ideally located for those living and working in Downtown Kirkland, and just three blocks from the Kirkland Transit Center, UW Medicine Primary and Urgent care at Kirkland offers a complete spectrum of primary care services five days a week (including evenings and same-day appointments), with Urgent Care open 7 days per week. Board-certified family medicine, internal medicine, and pediatric providers offer dedicated, personalized care via in-person and virtual visits. For your convenience, a lab and digital X-ray services are available on-site.
PRIMARY RESPONSIBILITIES
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other Duties as Requested
REQUIREMENTS
- High school graduation or equivalent AND
- One year of healthcare, administrative, or customer service experience
- OR
- An equivalent combination of education/experience
ABOUT UW MEDICINE PRIMARY CARE
UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.
UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.
Compassion. Innovation. Excellence.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
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