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Care Manager- RN

Northern Light Health Home Office • Waterville, ME, United States • $200k - $250k / year • 4m ago

Northern Light Health

Department: Care Coordination

Position is located: Inland Hospital

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 8:00 AM to 4:30 PM

**This is a hybrid position that will support SVH and/or Inland area Primary care practices.**

Summary:

Oversee clinical care to patients with complex care needs, chronic disease and through transitions of care. Serves in an expanded nursing role to collaborate with the Medical Team to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. Integrates evidence-based clinical guidelines, preventive guidelines, protocols, and other metrics in the development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare.

Responsibilities:

Provide safe transition of care across the continuum of care.
Provide patient education and promote patient independence and self-management.
Implement monitoring systems for high-risk members to prevent and/or intervene early during acute exacerbations. Work with the primary care physician to ensure appropriate standing orders for acute exacerbation management (such as diuretic titration protocol).
Continuously evaluate laboratory results, diagnostic tests, utilization patterns, and other metrics to monitor quality and efficiency results for assigned population.
Provide regular progress updates to PCP and other members of the care team.
Collaborate with the Inpatient Care Management and Continuing Care Coordinators to ensure a smooth process when movement between settings occurs.
Monitor patient progress and promote early intervention in acute care situations.
Demonstrate leadership qualities in time management, problem-solving, decision making, priority setting, delegation, organization, written/verbal communication, and listening skills.
Demonstrate autonomy and accountability for their practice.
Other Duties as assigned.

Other Information:

Three to five years of recent (within the last 3 years) acute care experience or relevant experience required.
Knowledge of the basic principles of care management and care coordination required.

Competencies and Skills:

Achieves Results: Sets high standards for their own outcomes and engages others towards objectives.
Acts Strategically: Creates effective plans that anticipate future consequences and opportunities.
Applies Business Acumen: Demonstrates knowledge of current and future trends that impact organizational success.
Basic Life Support certification required.
Behaves with Integrity and Builds Trust: Acts consistently in line with core values and commitments.
Electronic medical record software proficiency required.
Cultivates Respect: Treats others fairly and embraces diversity.
Demonstrates Adaptability: Learns quickly and manages change effectively.
Demonstrates Emotional Intelligence: Exhibits self-awareness and relationship management.
Develops Self and Others: Engages in professional self-development activities.
Effectively Communicates: Uses clear language and adjusts communication to the audience.
Exercises Sound Judgment & Decision Making: Processes complex information for accountable conclusions.
Fosters Accountability: Creates an environment where accountability is a priority.
Fosters Innovation: Encourages creativity in solving challenges.
Influences and Inspires: Builds enthusiasm and commitment among others.
Ability to understand medical terminology and human anatomy.
Proficient in word processing, spreadsheets, and other computer-related skills.
Email application proficiency required.
MS Teams experience preferred.
Practices Compassion: Shows genuine care for people.
Promotes Health and Safety: Advocates for a healthy and safe environment.
Provides Patient-Centered Care: Supports change to improve patient experience.
Resolves Conflict: Addresses issues directly and appropriately.
Seeks Process Improvement & Applies System Thinking: Understands problems and processes effectively.
Serves Others: Strives to exceed the expectations of customers.
Utilizes Resources Effectively: Makes the most out of available resources.

Credentials:

Required: Registered Nurse

Education:

Required: Associate's Degree; Bachelor’s degree in nursing preferred.

Working Conditions:

Prolonged periods of sitting.

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