Hours:
Shift Start Time: 10:30 AM
Shift End Time: 7 PM
AWS Hours Requirement: 8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements: Every Other
On-Call Required: No
Hourly Pay Range (Minimum - Midpoint - Maximum): $23.750 - $29.477 - $35.204
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
Obtains and verifies patient demographic, visit, and financial information in a manner that facilitates departmental efficiencies, maximum financial reimbursement, and promotes premier customer service. This position will place patients via computer to assigned medical, surgical, cardiac, and critical care beds according to the Bed Protocol. Bed assignment will be communicated to the receiving and transferring floors/departments via computer system and telephone system. In an effort to provide complete customer satisfaction, this position should accurately listen and respond appropriately to requests from physicians, inter-departments, and peers. To ensure patients are assigned rooms in an expedient manner, this position will utilize all critical resources within the organization to expedite this process. This position must ensure all paperwork and computer entry is checked for accuracy and will continually enhance their knowledge regarding processes. This position should give high priority to customer service and complete customer satisfaction. This position will coordinate the successful transfer and placement of patients within the organization. This position must be able to adjust through a rapidly changing environment. This position will participate in personal and professional growth, development, and continuous improvement in all critical success factors of people, service, quality, financial, and growth. This position will be required to work weekends, and holidays.
Required Qualifications
- 5 Years Hospital revenue cycle experience to include: admitting, pre billing, pre verification, or accounts receivable follow up
Preferred Qualifications
- H.S. Diploma or Equivalent
- Local, State, and Federal regulations governing registration/billing activities including JCAHO, Title XXII, Medicare and Medi-Cal regulations. ICD-9, and CPT 4 coding experience
- Certified Revenue Cycle Representative (CRCR) - HFMA -PREFERRED
Essential Functions
- Billing: Completes all functions required to process billing of all hospital visits by producing a prompt, clean bill drop 4-7 days post patient discharge. All billings comply with Federal, State and local billing guidelines and criteria without exception. Participate in the achievement of team billing goals through timely release of billable accounts and release of series bills.
- Complies with all Local, State and Federal guidelines governing Department operations as well as all SDHA and Department memos, guidelines, policies and procedures.
- Customer service: Receives and resolves incoming calls and instant notifications for the Centralized Patient Placement Center Department reflecting the Mission, Values and Philosophy of Sharp HealthCare.
- Department production: Contributes proportionately to Department production. Offers to assist others and asks for assistance in completion of assignments, as needed.
- Problem solving: Demonstrates efficiency, organizational and multitasking skills.
- Professional development: Accepts instruction, coaching and counseling in a positive productive manner.
- Teamwork: Demonstrates teamwork and cooperation through positive and supportive communication regarding Department changes, goals, policies and procedures.
Knowledge, Skills, and Abilities
- Medical terminology.
- Insurances, billing and collections guideline/criteria.
- Basic computer application experience, Centricity/ ADT,HPA, Cerner, On base, ECIN, Tele tracking, Transfer Center preferred.
- Continuous use of computer, including reading and data entry, up to 90% of the shift.
- Maintain an accurate typing speed of 35-40 wpm.
- Organized and prioritize work activities.
- Ability to communicate/discuss personal and financial matters with other healthcare workers i.e. physicians and nursing staff.
- Document effectively and concisely.
- Communicate effectively both verbally and in writing.
- Function well in demanding/stressful environments.
- Basic utilization management.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
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