Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Patient Services Manager III for Labor & Delivery Unit opportunity! Join and lead a dynamic team of professionals delivering quality care!
Our Labor & Delivery Unit is a Level III referral center, which provides care to both normal and high-risk laboring and ante partum patients. Approximately 3,800 babies are born each year at UNC Hospitals. Several thousand patients are also seen in its triage area. The unit consists of 15 labor and delivery rooms, 5 triage rooms, a 2-bed recovery room, and 3 operating rooms. Anesthesia coverage is provided 24/7.
Manager duties include ensuring quality care and services are available to patients and families, adequate and appropriate staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, and participation in quality improvement initiatives to address identified patient safety or quality of care issues. Our ideal candidate will possess:
Strong Leadership Experience Talent for motivating teams and individuals to accomplish goals Strong problem-solving, analytical and interpersonal skills Ability to communicate effectively at all levels Prior experience on a high-risk L&D unit within an academic facility is desired.
This is a full-time, 40 hour/week position, primarily working 8am-5pm however does require 24/7 operation of the unit.
Responsibilities:
1. Patient Care - Ensures that appropriate care and services are available to patients and families. Facilitates interdisciplinary collaboration in patient care planning.
2. Human Resource Management - Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff.
3. Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals.
4. Accreditation Issues - Ensures that internal and external regulatory standards are met or exceeded.
5. Quality Improvement - Leads and participates in quality improvement initiatives.
6. Education - Creates an educational environment conducive to staff continuing education.
7. Customer Satisfaction - Ensures high customer satisfaction.
Other Information
Education Requirements:
● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements:
● Licensed to practice as a Registered Nurse in the state of North Carolina.
● For positions at Magnet Hospitals, professional certification is required within the probationary period of employment.
● BLS required.
Professional Experience Requirements:
● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Job Details
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Labor & Delivery
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range:$46.27 - $66.52 per hour (Hiring Range)
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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