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Medical Assistant I - Clinic-Peds-Sunnyvale 2A (1.0 FTE, Days)
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
Job Summary
Medical Assistant I is the entry, developmental and first working level of the Medical Assistant Job Family. Under general supervision in an outpatient clinical setting, the medical assistant performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. Assists with direct patient care procedures and related tasks and performs medical procedures of a routine nature, as dictated by established clinical procedures. Responsible for clinical duties such as taking vital signs, giving injections, transporting medications, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment and maintaining examination rooms and supplies. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager/supervisor. May also be responsible for some administrative duties.
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).
- Escorts patient to exam room, measures and records vital signs, documents medication, and collects medication information.
- Prepares patient examination rooms prior to the visit to ensure that proper equipment and supplies are set-up for examinations, required procedures, and/or treatments. Cleans exam room following visits.
- Performs procedures, such as phlebotomy, venipuncture, and sterile dressing changes, following established procedures and completed competencies. Prepares patient for examination or treatment and performs routine screening tests.
- Assists physicians/providers with sterile and non-sterile procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Administers medication following approved procedures and only after verification of medication and dosage by a licensed person.
- Performs routine examination and treatment procedures which may include: applying and removing bandages and dressings, removing sutures and casts, cleaning wounds and applying medications and dressings, performing ear lavage, preparing patients for examinations, and disinfecting treatment sites per specialty approved competencies.
- Pick up medications from Pharmacy; receive medication deliveries from Pharmacy. Per department-specific policy, may place medications into secure storage, including the correct storage location and temperature; return medications to Pharmacy or prepare medications for return to Pharmacy via courier. Processes requests for prescription refills according to established practice.
- Demonstrates knowledge of the need for secure storage of medications, correct temperature at which to store drugs, and how to identify the correct storage temperature for individual drugs.
- Demonstrates knowledge of growth and development principles when gathering data and communicating with patients.
- Collects and sends specimens to hospital laboratory/appropriate labs for testing per procedure. Follows guidelines for proper handling of specimens for transport.
- Reports patient’s concerns and symptoms, reactions, changes to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards.
- Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains clean and orderly exam rooms, hallways and work areas.
- Takes patient’s messages and provides directions/instructions to patients according to physician orders and established guidelines.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program or equivalent completion of the minimal training requirements as outlined in section 1366 of the Business and Professions Code. The equivalent completion of training as outlined in Section 1366 applies only to employees hired prior to 8/4/2013. New employees must complete a recognized Medical assistant training program.
Experience: None required.
License/Certification: Basic Life Support certification through American Heart Association (AHA) Authorized Training Program.
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
- Knowledge of medical terminology.
- Knowledge of and/or ability to use the equipment defined in the Equipment Competency listing.
- Knowledge of inventory management practices.
- Ability to respond in the event of a medical emergency.
- Ability to prioritize multiple tasks and handle a high volume of interactions.
- Ability to perform standard clinical procedures according to established protocols.
- Ability to communicate clearly orally and in writing.
- Ability to recognize and communicate problems promptly.
- Ability to speak, read, write, and understand English effectively.
- Knowledge of computer systems and software used in functional area.
- Ability to demonstrate customer service skills in interactions.
- Ability to plan, organize, prioritize, work independently and meet deadlines.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range
Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (1.0 FTE): $67,953.60 to $77,032.80.
Equal Opportunity Employer
Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.
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