Ambulatory Services Representative - Cardiovascular, M-F 9a-5:30p
Exemption Status: Non-Exempt
Schedule Details: Monday through Friday
Scheduled Hours: 9a-5:30p
Shift: 1 - Day Shift, 8 Hours (United States of America)
Hours: 40
Cost Center: 10020 - 4042 Cardiology Medicine Clinic
Union: SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.
II. Major Responsibilities:
- Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
- Confirms and verifies patient demographic and insurance information.
- May collect co-payments from patients upon arrival.
- Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
- Assesses patients' needs, including but not limited to, financial counseling, interpreter services, social services, and refers to appropriate person or area.
All responsibilities are essential job functions.
Position Qualifications:
License/Certification/Education:
Required:
1. High School Diploma.
Preferred:
1. Associate's or Bachelor's degree.
Experience/Skills:
Required:
1. 3 years of related experience; this requirement is waived if the candidate has an Associate's or Bachelor's degree.
2. Requires the ability to use specialized applications software and computer systems.
3. Necessitates individuals who are multifunctional and able to work under stressful situations.
4. Exemplifies professional behavior and excellent communication and human relations skills.
Preferred:
1. Knowledge of business office procedures and medical terminology/procedures preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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