Medication History Specialist
Apply locations Emergency Department - Kennestone Hospital
Time Type: Full time
Posted on: Posted Yesterday
Job Requisition ID: JR-11988
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.
Job Summary:Reports to Pharmacy Department OR Emergency Services. As an integral member of the Emergency Department team, the Medication History Specialist (MHS) is responsible for working with patients who have been identified for admission to the hospital in order to obtain and document the best possible medication history. The MHS role is essential to assure high quality and safe care by reducing medication duplications, omissions, and possible errors. The information obtained will be accurately entered into the computer system and it will be used by the physicians, pharmacist, nurse, and other healthcare providers as an input into treatment plans and medication orders during hospitalization, and in discharge planning for post-hospital transition and care.
Must be capable of passing the medication reconciliation competency test for Pharmacy Technicians. Must be able to pass annual competency and quality assurance metrics. Interview and inquiry techniques, with the patient, family, pharmacy's) to compile the best possible medication history. Responsible for entering all home medications into the electronic medical record. Monitor the tracking board for potential admissions and highly complex patients to complete the medication history to assist in the delivery of quality care. Upon notification of patient admission responsible for updating home medication record in electronic medical record to match ordered and or active prescription medications. Possess service excellence skills, setting patient and family at ease, demonstrating patience and compassion at the bedside. Will work under the direction of Pharmacy Leadership, ED Leadership, Medication Safety Officer, and nurses as needed to resolve any discrepancies/errors in home medication orders.
Core Responsibilities and Essential Functions:- Customer Service: Properly provide customer service during phone calls, team interaction, and patient/family interaction.
- Communicate effectively with all patient populations to gather the best possible medication histories.
- Communicate effectively with pharmacists, nurses, family members, and others outside the hospital to gather further medication history information.
- Demonstrate professionalism and excellent interpersonal skills.
- Make rounds in the Emergency Department on the nursing staff, physician staff, and patients.
Medication Reconciliation: Obtains and clarifies patients' home medication list by utilizing drug information resources, contacting community pharmacies, contacting physician offices for prescription clarification, interviewing patient/family, and reviewing prescription bottles brought to the Emergency Department by the patient to ensure proper identification of doses and drugs including prescription medications, over-the-counter drugs, and herbals/supplements. Interacts with and provides medication history and other related patient information to nurses, physicians, pharmacists, and other medical professionals as appropriate.
Required Minimum Education:High School graduate Required or GED Required and Medical Terminology Preferred.
Required Minimum License(s) and Certification(s):- Cert Pharmacy Tech or Registered Pharmacy Tech
- Basic Life Support or BLS - Instructor
Required Minimum Experience:Minimum 2 years pharmacy technician experience Required and retail experience Preferred.
Required Minimum Skills:Minimal typing skills. Basic computer skills. Good oral communication skills. Basic management skills. Good problem-solving skills. Good interpersonal skills. Ability to lift a minimum of 30 pounds. Ability to push a transportation cart of approximately 100 pounds.
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More Than A Career. A Purpose.
Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.
Mission, Vision & Values
At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.
OUR MISSION: To enhance the health and well-being of every person we serve.
OUR VISION: Deliver world-class healthcare to every person, every time.
OUR VALUES: We serve with compassion.
Culture of Excellence
Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors, and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality.
Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients but also foster the culture of Wellstar as a Great Place to Work.
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