Project Coordinator for Commercial Glass Installations
Town & Country Glass
Location: Portland, OR 97220
Compensation: $19.00 - $21.00 Annually
Employment Type: Full-Time
Benefits: Medical, 2 weeks paid vacation, paid holidays, monthly profit-sharing bonus
Town and Country Glass has been faithfully serving the Portland metro area for over 30 years. Our new location, which includes a new 2000 square foot showroom, has caused our business to expand rapidly. We are a team-oriented business, where we treat our employees like family. The atmosphere here is casual yet professional when it comes to taking care of our customers. We pride ourselves on customer satisfaction.
We are currently looking for an organized, practical, and action-oriented Project Coordinator. This role is critical in scheduling our client installations and working with our Installers and Technicians to ensure each project gets completed successfully. This position is important to our business as this person is the liaison between our Install team and Clients, managing the work required to finish each project with efficiency and effectiveness in a fast-paced environment.
Previous experience working with Google Calendar or a scheduling system and understanding how to set appointments is necessary in this job.
Responsibilities
- Communicate with Installers via phone, text, and email
- Coordinate with customers and provide updates on project progress
- Take detailed notes, document conversations, and use CRM and other platforms to record information
- Know and manage multiple technician calendars and set appointments
- Gather, document, and organize all pertinent information related to any call
- Know geography and locations Town & Country serves
- Communicate to customers and inside team members with good etiquette
Qualifications
- Glass, glazing, or construction experience preferred
- Must work quickly, but with attention to detail
- Accurate time management and organization
- Ability to multi-task and complete assignments
- QuickBooks experience preferred
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