LOCATION: Ambulatory Community Health Network - General Medicine Clinic
Stroger Hospital 1969 W. Ogden Ave, Chicago, IL 60612
Union: SEIU 73
Job Title: Medical Assistant
Department: General Medicine
Job Summary
Under the supervision of licensed personnel, the Medical Assistant (MA) works in cooperation with other clinic or facility health care and administrative professionals to provide continuity of care to the patient. The MA performs both clinical and administrative duties to support physicians, nurses, and administrative staff in the Patient-Centered Medical Home (PCMH) model of care and Specialty Clinics.
Typical Duties
- Obtains medical history and vital signs, including but not limited to blood pressure, height and weight, BMI, head, neck and chest circumference, pain, and accurately documents the medical history. Reviews patient or employee medical records for completeness. May assist patients in completing relevant forms.
- Prepares patient rooms for medical visits. Maintains cleanliness and general appearance of exam rooms. Cleans rooms after each patient visit and disposes of potentially infectious materials appropriately.
- Assists with clerical and administrative duties such as answering phones, sorting medical charts, retrieving lab reports, scheduling appointments, billing, and maintaining or obtaining current demographic and insurance information. Completes compliance reports as requested.
- Performs a variety of laboratory procedures, including but not limited to finger stick glucose, veni-puncture, EKGs, urine dipsticks, urine pregnancy tests, throat cultures, point of care testing, and I-stats. Logs tests and controls and accurately documents in medical records.
- Assists physicians with physical exams, minor surgical procedures, and treatments, such as dressings and ear irrigations, and administers oral medications and injections following physician orders. Accurately documents oral and injectable medical administration in the medical record.
- Performs phlebotomy service and prepares specimens as directed. Prepares, administers, and documents immunizations in the client's medical record.
- Administers first aid and other related procedures including removing and changing dressings, applying bandages, and removing sutures.
- May be required to perform cardiopulmonary resuscitation.
- Provides an accurate and complete medication list for patients.
- Communicates patient needs to providers, including but not limited to refill requests, tests, and patient concerns.
- Supports the provider staff with completing referrals for diagnostic testing and specialists following the provider's orders.
- Participates and supports Joint Commission Surveys and rounds.
- Receives, organizes, and stocks clinical supplies. Maintains inventory of medical supplies and ensures secure storage of medication samples delivered by pharmaceutical representatives. Checks medication samples for expiration dates and maintains dispensing records.
- Performs equipment sterilization on-site or prepares equipment for transfer to another facility for sterilization. Maintains clinical equipment and reports malfunctions to the staff physician or clinical coordinator.
- Demonstrates knowledge and skill in interfacing with patient behaviors and health issues for a variety of age groups including children, adolescents, adults, and geriatric patients.
- Performs other related duties as required.
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