NAMER Sales Operations & Strategy Lead, Healthcare & Life Sciences, AWS Industries

Amazon • New York, NY, United States • $200k - $250k / year • 8h ago

NAMER Sales Operations & Strategy Lead, Healthcare & Life Sciences, AWS Industries

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.

The AWS Industries (AWSI) organization supports Fortune 200 enterprise organizations with multi-national operations and decentralized IT decision making in their journey to AWS. Within AWSI, the Healthcare & Life Sciences (HCLS) Industry is seeking an experienced Sales Strategy & Operations Lead who will serve as trusted advisor to the HCLS North American Sales Leaders and sales teams, supporting their business operations both tactically and strategically.

This role will partner with our strategic account management teams and other cross-functional teams in order to define, land, and execute against our strategic priorities. This role will develop standard metrics to measure productivity and success of programs, automate and optimize operational processes, and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers. This role will be responsible for looking around corners and measuring the performance of the organization, supplying sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team. In addition, this role will also take ownership of strategic projects around revenue, forecasting and analytics in order to driving standardization, automation, and scalability across our core processes.

The successful candidate has excellent business and sales acumen, strong communication and collaboration skills, deep analytics experience, broad technical skills, and a demonstrated ability to both execute and influence. They must be willing to roll up their sleeves, dive deep to lean, be comfortable working within ambiguity, and have a passion for driving operational excellence.

Key Job Responsibilities

As Sales Strategy & Operations Lead, your role is critical and highly visible across the organization. Your key responsibilities include, but are not limited to:

Contribute to global HCLS industry strategy and vision, and partner with HCLS sales leader to drive execution in the region
Participate to the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives
Collaborate with other operations managers to identify and implement best practices across regions.
Track and report key performance indicators, goals, efficiency and trend analyses during monthly business reviews
Lead strategic planning and annual planning activities for EMEA account teams
Develop management dashboards and reports that are actionable and automated
Drive process improvement and change management – lead and deliver training
Create and manage the operating cadence for account teams
Analyze data and trends to make informed recommendations to managers and drive change
Define requirements for specific tooling to support processes and optimize their day-to-day work
Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs.

About the Team

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Minimum Requirements

- Bachelor’s Degree or equivalent experience required
- Extensive experience in Sales Operations, Business Planning, Operations, Strategy, FP&A, Finance, Business Development, or other related fields
- Expert level in Excel and Data query tools. Experience with Tableau or other BI/analytics tool
- Proven experience with CRM tools, revenue reporting, forecasting, sales force automation, etc.
- Demonstrated successful track record in planning and executing strategic and operational deliverables
- Strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses
- Strong written and verbal communication skills, with experience presenting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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