Title: Regional Director of Operations (Physical Therapy)
Location: Seattle Metro Area
Overview: Under general direction of the Area Vice President, the Regional Director of Operations provides leadership and oversight to our outpatient orthopedic clinics and services. Participates in decisions regarding our business, strategic planning, and operation activities as a member of the executive team. With the broader management team, establishes and executes financial performance expectations while implementing operational processes and procedures. Works with leadership to plan, organize, staff, direct, coordinate, and control the activities of all designated clinics.
Key Responsibilities:
- Reinforce culture of excellence in care and superior customer service
- Create team building and cohesiveness
- Help recruit new talent and retain top performers
- Work with employee development and coaching
- Responsible for clinic and regional level operations to include, but not limited to, quality outcomes, regulatory compliance, and profitability
- Monitor results and market conditions at the regional/local level
- Plan and direct strategic actions to improve results at both the clinic, regional, and enterprise level
- Manage team performance
- Measure and manage company targets/KPIs
Education & Experience:
- 3+ years of prior experience with management of multi-site locations
- Clinical Degree Required in Physical or Occupational Therapy
- BS or master's degree in business or related field preferred
- Clinical practice and director level responsibilities as prior experience
Knowledge, Skills & Abilities:
- Meet the educational and state requirements for Clinical Practice knowledge, skills, and licensed in Physical or Occupational Therapy
- Uphold knowledge of and ensure compliance with state and federal laws and regulations for Medicare, Medicaid, managed care, and other third-party payers
- Sustain knowledge of HIPAA and other requirements
- Maintain timely knowledge of mandatory billing and coding requirements to include knowledge of ICD-10
- Excellent written and verbal communication skills
- Excellent leadership skills
- Ability to exercise mature judgment and initiative in analyzing problems and recommending/implementing solutions to provide cost-effective services
Travel Requirements:
- Up to 100% local travel
Agency Referrals:
- This position is not accepting third-party recruiter or agency inquiries, principal only
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. #sw
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