Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing digital transformation company specializing in data and systems integration solutions for the national security sector. Our small business applies data science, program management and technical consulting expertise to help clients implement data-driven approaches that maximize operational efficiencies.
We've redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients, partners and internal team members. Our company culture is built upon a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients.
Perks of Working at Ignite Digital Services:
- Competitive pay and benefits, including PTO
- Education stipends and referral bonuses
- Compelling work with the U.S. federal government
- Strong emphasis on volunteer and community engagement
- Opportunity to shape the future of our industry
- Supportive colleagues and management who invest in your growth
Ignite Digital Services has an exciting opportunity for a Charleston, SC individual. We are looking for an enthusiastic individual that is a motivated self-starter with superior listening, effective communication in writing, and organizational skills to support our customers support operations. This role is on-site one to two days a week aligned with the needs of our client.
Scope of Responsibilities:
- Develop and communicate organizational and process solutions with recommendations based upon understanding of the client organization and the relationship with other business units within/across the federal government.
- Support the efforts of the client through task management.
- Create and implement precise requirements for projects with attention to transparent communication at all levels.
- Prepare and update internal and external documentation and deliver information both verbally and in writing, communicating effectively and efficiently with operational, managerial, and executive teams.
- Conduct and participate in meetings with stakeholders, staff members, and project managers, to render project activities into actionable solutions across teams and initiatives.
- Identify and address gaps in the client efforts, including formulating and delivering analytic and no-code solutions as well as delivering strategy and status communication and preparing documentation such as white papers, informational presentations, and different courses of actions.
- Ability to work independently as well as collaborate in a team-oriented environment to conduct full lifecycle of business process analysis activities to include process and data modeling, value stream management, improvement and requirements identification, and automation requirements.
- Support development of process automation use cases and improvement scenarios that increase performance, improve quality, reduce costs, and increase efficiency of the client's business processes.
- Utilize techniques such as process modeling, decision and business rule definition, and UI forms development to digitize and automate processes within a Business Process Management Suite (BPMS).
- Support defining user experience, navigation, BPMS reporting, technical specifications and data definitions. Support configuration of BPMS rules, expressions, and queries. Coordinate with development teams to deliver the solution.
- Support organizational change initiatives to drive successful adoption through training and deployment support.
- Demonstrate the ability to guide client discussions and drive next steps.
- Be capable of gaining client trust and understand and be responsive to their concerns.
Required Qualifications:
- Bachelor's degree in Business, Computer Science, Mathematics, or Physical Sciences.
- DOD security clearance preferred. Applicants with clearance will be given preference.
- Minimum three (3) years of related consulting experience in technical specifications development, process analysis and design, technical problem solving, and analytical/logical thinking.
- Experience managing remote collaboration, communication, information management, and workflow tools.
- Demonstrated strong writing skills including the ability to synthesize information into clear, concise messages for both executive summaries and highly detailed analytical reports.
- A proven ability to multi-task, manage time, and organize/plan.
- Demonstrated attention to detail and quality-oriented approach.
- Well-versed in the use of MSOffice 365 tools, including MS Project.
- Provide on-site presence in Charleston, SC.
- One (1) year of experience in solving complex business problems with both qualitative and quantitative analytic skills. Specific experience in Business Process Management (BPM) or reengineering efforts a plus.
- Ability to be a team player, learn new skillsets and technologies, work in a fast-paced environment, and adapt to changing requirements.
- Self-starter, driven to see projects through to completion and achieve the desired impact.
- Strong personal and interactive skills with all levels of stakeholders from line worker to management.
- Possession of excellent oral and written communication skills.
Desired Qualifications:
- Project Management Professional (PMP) certification.
- Certified Scrum Master and/or SAFe practitioner.
- Experience with Agile-Lean methodology to include SAFe and SAFe for Government.
- Knowledge of Agile Scrum methodologies and processes; understanding/ experience working in an Agile development environment.
- Knowledge of ServiceNow and other IT applications.
- Knowledge of BPM standards such as Business Process Modeling Notation (BPMN) and Decision Modeling Notation (DMN).
- Experience modeling and developing processes within Jira, Appian, or similar BPMS platforms.
- DOD security clearance preferred. Applicants with clearance will be given preference.
- Experience with NIWC Atlantic acquisition, project, and business management processes.
Salary: $80,000 to align with education and experience
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Ignite Digital Services is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors.
Ignite Digital Services is an EEO/AA/Disability/VETS Employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination, and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status, or any other protected status.
For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.
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