Overview
An Associate Technical Consultant will work directly with customers to configure, implement, and optimize standard ArcGIS software through smaller and repeatable Professional Services engagement activities. You will work directly with Esri customers, distributors, and partners to establish solutions to make customers successful, broaden the effect of Esri technology to their business, and help shape the evolution of Esri products by identifying new implementation patterns. In addition, you will participate in and serve the Esri community with a moderate scope of platform configurations and projects.
Responsibilities
- Support a moderate scope of Professional Services engagements, projects, and programs to implement ArcGIS
- Provide strategic direction for internal Professional Services teams during all phases of ArcGIS implementation including requirements, analysis, design, build/configuration, and deployment
- Manage the scope, schedule, and budgets of projects to provide customers with meaningful solutions that respond to their user needs
- Exercising good judgement, advise customers on innovative solutions using Esri technology and content to help them make better decisions
- Recommended relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
- Discover the value of location within customer workflows and drive substantial return on their investment in Esri's products and services by assisting in outstanding proposals and winning work with strategic customers
- Provide business development support toward technology and Esri software implementation patterns with new and existing customers
- Collaborate and build productive working relationships with Esri's practice managers and marketing and sales team to develop new business
Requirements
- 2+ years of professional experience in GIS project management and/or GIS consultancy
- Ability to design, implement, and/or administer enterprise GIS solutions/systems that leverage Esri software products
- Evaluate and translate customer's business goals, objectives, and strategies into technical plans and solutions using Esri products
- Employ scripting and query languages such as SQL, Python, JavaScript, and more in order to automate repetitive tasks, create web mapping applications, and/or interrogate spatial data
- Strong project management skills with the ability to deliver complex projects on time and within budget
- Demonstrated professional experience in communicating technical ideas effectively and clearly to technical peers, project managers, and customers
- Proven ability to develop project designs, work plans, budgets, and schedules
- Solid understanding of Esri products and how they relate to customers' needs
- Knowledge of current technology implementation patterns that leverage Esri software products including cloud and service-oriented
- Assist in preparing proposals, including preparing executive summaries, solution definition, scope of services, staffing, and pricing
- Bachelor's in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field
Recommended Qualifications
- Knowledge of and experience with software engineering and/or robust application development principles and practices
- Master's in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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