Position: SALES & CATERING COORDINATOR
This position will assist in the overall efficient operation of the Sales & Catering Department. Responsible for the efficient and professional coordination of any assigned banquet, meeting, or reception. Come see what makes Marriott a great place to work!
JOB OVERVIEW: To assist in the overall efficient operation of the Sales & Catering Department. Responsible for the efficient and professional coordination of any assigned banquet, meeting, or reception.
REPORTS TO: Dual Director of Sales
ESSENTIAL JOB FUNCTIONS:
- Prepares all event documentation and coordinates with sales, hotel departments, and customers to ensure consistent, high-level service throughout pre-event, event, and post-event phases.
- Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
- Acts as liaison between field salesperson and customer throughout the event process. Makes presence known to customers at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements.
- Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customers to solve these challenges and/or develop alternative solutions.
- Manages banquet and meeting space for assigned groups.
- Advises sales staff as to the ability to accommodate client demands including phone requirements, fit of available space, and materials such as booths. Assists sales staff in promoting the hotel, developing leads, and securing re-bookings.
- Access and input data into a computer system to generate account history reports.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to effectively deal with internal and external customers. Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads. Marriott Hotel reservations & Sales and Catering software program knowledge is helpful. Microsoft Office skills preferred specifically Excel.
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