Personal Banking Consultant
Our Personal Banking Consultant is an integral part of our team and uses industry experience and a strong understanding of financial products to provide our customers with an unparalleled experience. This isn't your average banker - we do it all! From running a basic transaction to taking a loan application or discussing long-term financial needs, our top-notch bankers offer a depth of knowledge that separates us from our peers.
Are you a customer service oriented and driven team-player that loves sales and exceeding our clients' expectations? If you like helping customers meet their financial goals and have a track record of success, we want to talk to you!
Primary Responsibilities
- Communicate with clients to uncover unmentioned financial needs they may not realize our bank can solve.
- Proactively assess clients' financial information by completing a Needs Assessment to determine total current and financial needs then summarize, recommend, present, and sell appropriate products and services.
- Maintain and service a book of clients by proactively reaching out to them via phone and email.
- Process daily transactions while conducting cross-sells to create new business and provide extra services.
- Be an innovative member of our team that is self-driven and eager to contribute to the long-term success of FFNWB.
- Other duties as assigned.
Desired Qualification
- Minimum of 3 years in banking/financial services industry. 5 years in banking/financial services industry preferred.
- Possess the ability to engage with customers, begin a conversation, build rapport, and handle objections. Be comfortable asking customers about their personal finances.
- Be equally comfortable working independently as well as part of a team.
Preferred Education/Training
- Bachelor's Degree in Accounting or equivalent work experience.
- DNA experience a plus.
- NMLS certified.
Pay Ranges
- $19.87 To $32.85 Hourly
- $1,500 Sign-On Bonus after 30 days
About First Financial Northwest Bank
For the last 100 years, we have built our reputation as a provider of financial solutions, a concierge of professional connections, and a partner in community service. Be a part of the next generation of First Financial Northwest Bank and join the excitement!
We continually strive to recruit the most talented, motivated employees in their respective fields. By providing interesting work opportunities for personal and professional growth plus an environment that values teamwork and work-life balance, we can attract and retain outstanding individuals. We pride ourselves on providing excellent benefits, competitive salaries, and the opportunity for participation in the company's long-term success.
What we offer
- Competitive Pay
- 401(k)s Plan with matching contributions equal to 100% up to 5% with immediate vesting
- 401K profit-sharing contributions based on the bank's performance
- This position is eligible for PTO accrual up to 16 days per year of service subject to our policy's accrual maximum.
- 11 Paid Bank-Observed Holidays
- Comprehensive benefits package including medical, dental, and vision plans
- Health savings accounts
- Flexible spending accounts for medical or dependent care expenses
- Employer paid Life/AD&D
- Employer paid Short and long-term disability insurance
- Bonuses for employee and loan referrals
- Paid Volunteer Time
FFNWB is not currently offering Visa sponsorship for this position
First Financial Northwest Bank (FFNWB) is proud to be an Equal Opportunity Employer. FFNWB does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
