Service Delivery Associate Consultant – Development Program
Become the driving force of digital transformation!
Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. Joining our Digital Enterprise Services team means you’ll have the opportunity to impact the complete value chain from classic product related services (support services, learning services, field service, maintenance, and upgrades) to innovative data-based services (cyber security, analytical services, and cloud technology) which let customers leverage opportunities in the digitalization era. The overall goal of Digital Enterprise Services is to support customers in increasing plant availability, production quality, and enhance productivity.
This is a two-year development program consisting of three (3) eight (8) month rotations through the Service Delivery team. The program is designed to build valuable experience across multiple functions within the group and may include roles supporting learning services, field service, and technical support. Relocation for each rotation may be required, and travel during each rotation, up to 60%, may also occur.
As an Associate Consultant in this Development Program, you will be involved in:
- Collaborating with industry experts on the team to learn Siemens best practices
- Participating in estimating, planning, and scheduling deliverables and tasks
- Impacting our customers’ initiatives and business drivers
- Providing support to control scope, cost, implementation, and quality
- Consulting with users, management, and stakeholders
- Supporting customers to resolve problems
- Working closely with various groups to achieve defined outcomes
This program will help you develop and build expertise in the following core skills:
- Cognitive Flexibility – Learn to remain agile and shift across multiple roles as customer demands and team resources change.
- Customer Focus – Learn to effectively transfer knowledge to customers through individual/group technical learning courses.
- Problem Solving – Develop critical thinking and systems analysis techniques to assess information and recommend solutions.
- Active Learner – Seek to improve your knowledge and skill set while utilizing proven learning strategies.
- Complex System Thinking – View systems or processes from a broad perspective, seeing overall structures and patterns.
- Communications – Develop effective written technical information and deliver instructions effectively to customers.
Program Eligibility Requirements and Minimum Qualifications:
- Tech school graduate with an appropriate 2-year technical degree (engineering tech, mechatronics, computer tech, etc.) and a minimum 3.0 GPA
- Proven electro-mechanical aptitude (based on previous experience and/or education) along with user PC/software skills
- Ability to read and understand design and programming documents
- Ability to work in various circumstances including climbing ladders, working in tight spaces, and in different environmental conditions
- Must be able to use hand-tools, laptop, email, smartphone, and tablet
- Must be able to carry and move equipment and tools weighing up to 75 pounds unassisted
- Possess a valid driver's license in good standing
- Willing and able to travel and open to possible relocation
- Qualified Applicants must be legally authorized for employment in the United States
Organization: Digital Industries
Company: Siemens Industry, Inc.
Experience Level: Early Professional
Full / Part time: Full-time
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