Seeking upbeat, driven individuals who are looking for a long-term position within a growing company. Our client service representatives provide valuable consultation to veterans and their families, regarding eligibility, supporting documentation, and long-term care planning.
Duties & Responsibilities:
Meeting and completing phone appointments with clients as scheduled
Review and prepare documentation as part of our consultation service.
Document & analyze information promptly; ability to spot errors and make changes as needed to complete a case
Simultaneously provide daily phone and email support to several clients and ensure that
each client’s needs are attended to
Must be comfortable meeting weekly quotas as set by management
Qualifications for this Position:
Customer service driven; with a passion for helping/assisting others
Excellent organizational and time management skills
Exceptional verbal and written communication; must be comfortable communicating via phone
and email.
Must be computer literate in Microsoft Office, Google Drive, G-mail, Google Calendar and
comfortable with learning how to use CRM databases.
Have office admin/clerical experience
Must be able to multi-task
Work hours: 7:00 AM – 3:30 PM PST or 7:30 AM to 4:00 PM PST
Interested applicants; please send a short paragraph about yourself and what you are looking for in a career along with an updated resume.
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