General Summary of Position
Job Summary:
MedStar Health is looking for a Patient Service Coordinator to join our team in Arlington, VA!
As a Patient Service Coordinator, you will be responsible for providing the best customer service to patients by greeting them with a warm and friendly smile, handling check-in/out processes, gathering demographic information, performing insurance verifications, taking copayments, and scheduling appointments.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
- Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.
- The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies, and explains patient responsibility for payment.
- Performs check-in and check-out procedures by inputting patient charges and verifying demographic and insurance information.
- Coordinates efficient patient flow through the practice or hospital department assigned.
- Supports organization initiatives related to new technology, clinical programs, and improving the patient experience.
Qualifications:
- 6 months - 1 year of providing high-quality customer service required, preferably in a healthcare setting.
- Working knowledge of IDX/GE Centricity Business preferred.
- High School Diploma or GED.
- CPR Certification.
This position has a hiring range of $18.33 - $31.61.
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