Population Health Manager

Clackamas County • Oregon City, OR, United States • $200k - $250k / year • 1m ago

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

· Service · Professionalism · Integrity · Respect · Individual accountability · Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We’re always looking to improve. That’s the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, October 22, 2024.

PAY AND BENEFITS

Annual Pay Range: $93,209.97 - $125,833.42

Hourly Pay Range: $44.812484 - $60.496838

The classification for this position is Quality & Data Supervisor, with a working title of Population Health Manager.

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee’s date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

16 hours of vacation accrual per month
- Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire.
8 hours of sick accrual per month
10 paid holidays and 1 personal day per year

Other Benefits:

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
- Employer-paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)
- OPSRP members get vested after five years of contributions or when they reach age 65
A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
A Choice of Dental Plans
Robust EAP and wellness programs, including gym discounts and wellness education classes
Longevity pay
Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
A variety of additional optional benefits (see links below for additional information)

This is a full time non-represented group 2 County position

Non-Represented Group 2 Full Time Benefits

Learn More About Benefits

JOB DETAILS AND QUALIFICATIONS

Clackamas County Health Centers is looking for a team-oriented, visionary, and strategic leader who is passionate about the quality, health and well-being of the community. The role of Population Health Manager (classified as Quality & Data Supervisor) with Clackamas County Health Centers is a pivotal position that requires a dynamic and dedicated individual. This leader will be at the forefront of shaping the future of healthcare within the community, driving initiatives that directly impact the lives of the community. The ideal candidate will possess a deep understanding of population health management and quality improvement methodologies. They will be adept at navigating the complexities of healthcare systems, fostering an environment of continuous improvement, and championing policies that promote equitable health outcomes.

The responsibilities of this role are comprehensive and multifaceted. The manager will oversee the Population Health team and Quality Improvement Analysts, ensuring that the programs and activities align with the overarching goals of the Health Centers. They will be instrumental in developing strategies that enhance clinical quality, streamline care transitions, and address health disparities. Moreover, the manager will play a crucial role in advancing value-based care initiatives, which are essential for the sustainability and efficiency of healthcare delivery.

In addition to program development and implementation, the Population Health Manager will manage and mentor staff involved in population health efforts. This includes providing training, guidance, and support to build a competent and motivated team. The supervisor will also be responsible for monitoring and reporting on the performance of quality initiatives, providing insights and recommendations to the clinical, quality, and operational leadership.

This candidate selected for this role, will not only be skilled in data analysis and quality improvement but also exhibit strong interpersonal and communication skills. The manager must be able to collaborate effectively with various stakeholders, including healthcare providers, administrative staff, and community partners, to foster a holistic approach to health and wellness.

The Population Health Manager will be a key driver in ensuring that Clackamas County Health Centers delivers high-quality care that is accessible, effective, and responsive to the needs of the community. The individual in this role will have the opportunity to make a significant impact, shaping health policies and practices that will resonate and benefit the well-being of the Clackamas County community.

The Population Health Manager is a member of the Quality Improvement and Quality Assurance Team, and reports to the Deputy Medical Director.

Required Minimum Qualifications/ Transferrable Skills:*

A minimum of five (5) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
- at least two (2) years to include lead, supervisory, or project management experience
Experience in quality, performance improvement, or related field in healthcare
Experience with population health approaches to healthcare delivery

Preferred Special Qualifications/ Transferrable Skills:*

Experience in Federally Qualified Health Center (FQHC) or Community Health environments
Lean or Six Sigma experience
Clinical background as an RN, behaviorist or other clinical role

Pre-Employment Requirements:

Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy
Must pass a criminal history check which may include national or state fingerprint records check

For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Supervise and guide population health staff in executing transitional care management, outreach, and care coordination to bridge care gaps and ensure smooth care transitions.
Lead quality improvement (QI) efforts by employing evidence-based strategies to enhance clinical and operational performance metrics.
Collaborate with the Quality Assurance Manager, Lead Data Analyst, and Lead EHR Systems Analyst to leverage data reports and dashboards for tracking and enhancing population health outcomes.
Implement data integration tools like Point Click Care, CareMessage, and other platforms for effective patient communication and care gap identification.
Utilize quality and process improvement methodologies, such as Plan-Do-Study-Act (PDSA) cycles, to optimize daily operations and team performance.
Engage in clinical improvement activities and audits to advance team performance and meet health center standards.
Oversee population health projects, ensuring compliance with grant and regulatory demands, and focus on enhancing value-based care and population health initiatives.
Analyze data to fulfill financial and clinical contractual obligations, manage budgets, and maintain adherence to reporting requirements.
Communication and Collaboration:
- Establish and maintain liaison relationships with key personnel in similar roles across local programs and agencies.
- Engage with senior staff, Clinic Managers, and Supervisors to foster a collaborative environment.
- Prepare comprehensive reports that summarize clinical and operational performance metrics.
- Present findings and insights to both internal and external stakeholders to inform decision-making.
- Participate actively in staff committees, teams, and workgroups to contribute to organizational goals.
Staff Development:
- Design and implement training programs for staff focused on population health initiatives and associated workflows.
- Facilitate onboarding processes to ensure new staff members are well-versed in program objectives and procedures.
- Monitor and evaluate the effectiveness of training and development programs to continuously improve staff competencies.

WORK SCHEDULE

This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off).

Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

ABOUT THE DEPARTMENT

Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.

We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.

Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas Health Centers.

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.