Job Location: Dallas, TX
Position Type: Full Time
Salary Range: Undisclosed
Job Category: Nonprofit - Social Services
Description
Position Summary: Provides case management and crisis intervention to victims of domestic violence; provides constructive intervention activities that reinforce healthy coping skills; develops safety and service plans to address crisis needs and planning for long term stability. Provides survivor-centered advocacy and supports survivors in their efforts to safely retain their housing and gain stability. Assists survivors and advocates on their behalf to overcome common barriers to stability such as negative rental history, unemployment, and lack of resources.
Key Responsibilities:
- Schedules in-person intakes and assessments to assist and guide clients in determining their needs and options for getting needs met.
- Provides in-person and telephone crisis intervention services as needed.
- Facilitates psychoeducation, parenting, and life skills groups for victims of domestic violence.
- Facilitates clients' financial empowerment, including providing guidance on budgeting, managing bills, planning for savings, debt reduction, and credit rehabilitation.
- Provides ongoing case management and housing-related assistance to victims of domestic violence for assigned caseload.
- Maintains up-to-date information and knowledge of the available community resources.
- Maintains accurate and confidential records on each client for assigned caseload in the Clients First database and other necessary locations (progress notes, reports, and other required forms).
- Represents The Family Place and participates in community education as requested.
- Participates in agency-related domestic violence training programs, housing seminars, and workshops to maintain professional knowledge.
- Meets regularly with supervisor as arranged.
- Provides reports and/or accurate statistical information in a timely manner.
- Routinely maintains utilization performance of 50%.
Other Duties:
- Works as a member of a team to ensure appropriate case management for assigned caseload.
- Maintains work schedule as required by program needs with adequate flexibility.
- Attends agency staff meetings.
- Performs other job-related duties as assigned.
Qualifications
Requirements: Masters Degree in Social Work, Psychology, or related field with at least two years of experience working in a crisis intervention and/or domestic violence agency OR a Bachelors Degree in Social Work, Psychology, or related field with at least four years of experience in a crisis intervention and/or domestic violence field OR four years peer counseling/group facilitation experience in a crisis intervention and/or domestic violence field with all equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.
Licenses and Certifications: Valid and clear Texas Drivers License
Knowledge, Skills, and Abilities:
- Knowledge of domestic violence, child abuse, cultural diversity, and diverse socioeconomic levels of clients.
- Knowledge of MS Office, including Word and Outlook.
- Ability to analyze information and evaluate results to choose the best solutions for clients.
- Ability to listen to clients with empathy and to establish trust and safety.
- Ability to maintain confidentiality.
- Ability to relate with clients through understanding, respect, and skilled communication.
- Ability to follow all safety and precautionary rules and measures.
- Ability to perform work efficiently and effectively under stressful situations.
- Ability to prioritize and self-motivate to accomplish job goals.
Mental and Physical Abilities:
Ability to perform physical tasks such as stooping, reaching, bending, climbing to interact with clients including children with the ability to lift and carry up to 35 lbs.
Working Conditions:
Duties are usually performed seated with occasional periods of standing or walking. Work may be performed but is not limited to an office environment. Ability to drive personal vehicle.
Working Location:
Work must be performed in the agency office.
Essential Functions:
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
Must demonstrate/live our organization's guiding principles: Respect, Empathy, Accountability, Communication, and Humor.
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