Job Summary: The Supervisor-Clinic Front Office coordinates all activities related to the front office functions of assigned Clinic(s). Supervises personnel, monitors productivity while emphasizing completeness, accuracy and concern for the patient. Interfaces with physicians, employees and patients, maintaining positive relationships with the ability to delegate and coordinate responsibility. Develops plans for achieving objectives and standards pertaining to the front office function. Performs other duties as needed.
Education and Experience: High School Diploma or GED required. Minimum two years front office experience in a clinical setting required. Minimum of one year supervisory experience preferred.
Knowledge and Skills: Able to: read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment. Relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Communicate effectively in English in person, in writing, and on the telephone; think critically; work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.
Licensures and Certifications: Basic Life Support (BLS) certification from the American Heart Association (AHA) required.
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
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