Job Summary:
ERP Solution Delivery Lead will be part of the Enterprise Business Applications team supporting digital transformation projects in the areas of Enterprise Resource Planning (ERP) and complementary applications such as Customer Engagement and Power Platform. The individual in this role will work on a team of technology leaders, solution architects, software developers, business analysts, quality assurance, functional design, and various members to lead project work to successful completion. This role will be responsible for leading the review of client's needs to build and maintain strong delivery as well as ensure client expectations are successfully delivered.
Job Duties:
- Identifies, grows, and maintains strategic relationships with client personnel, including members of client senior management
- Understands client expectations and regularly communicates project updates to keep project delivery on course
- Identifies areas of risk on engagements and develops plans to manage those risks
- Supports the vision of the project solution
- Prepares and provides updates to project plan
- Maintains detailed work plans in Azure DevOps
- Prepares formal and informal presentations for client meetings
- Works as part of the project team, including BDO consultants and client team members, participating in scrums, planning, and status meetings
- Maintains the project change plan, including identification of new scope and preparation of change orders
- Provides project leadership for assessment, implementation, and optimization engagements
- Works with Project Manager to ensure that BDO's project governance framework is applied to projects and that governance documentation is maintained, published, and stored according to BDO Quality Audit standards
- Provides timely project communications to the client including regular status reports and steering committee presentations
- Ensures that the BDO Project Team follows BDO Implementation Methodology and produces deliverables to standards and on schedule
- Participates with ongoing refinement of BDO Project Governance, Implementation Methodology, contracts and templates, mentors colleagues, and provides guidance and support
- Other duties as required
Supervisory Responsibilities:
Qualifications, Knowledge, Skills and Abilities:
Education:
- Bachelor's degree AND five (5) or more years of industry experience with ERP solution delivery, required; OR
- High School Diploma/GED AND six (6) or more years of industry experience with ERP solution delivery, required
Experience:
- Five (5) or more years comprehensive ERP solution delivery experience including the support of budget, risks, resources, scope, issues, changes, and quality, required
- Experience with project planning, scoping and management skills, required
- Experience with business process analysis & design and process flow skills, required
- Experience in planning, managing scope, timeline, or budget, required
- Client facing consulting experience, preferred
License(s)/Certification(s):
Software:
- Experience with one (1) or more of the following solutions, required:
- HCM
- Custom Applications
- Data analytics
- ERP (Dynamics 365 F&O, Business Central, CE)
- NetSuite
- CRM
- Cybersecurity
- Proficient in the use of Microsoft Office Applications, required
- MS Project, preferred
- Azure DevOps experience, preferred
- Microsoft Project experience, preferred
- Smartsheet experience, preferred
Language(s):
Other Knowledge, Skills & Abilities:
- Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details
- Strong analytical, facilitation, documentation, presentation, and communication skills
- Strong business process mapping skills
- Ability to lead and facilitate client workshops and sessions
- Comfortable engaging with clients on multiple implementations at the same time
- Excellent interpersonal and customer relationship skills
- Strong analytical, problem solving, facilitation, documentation, and communication skills
- Ability to effectively manage a diverse project team and escalate performance issues to department leadership
- Strong knowledge of solution implementation methodologies
Keywords: Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Analyst, BA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian, Dayforce, HCM, Human Capital Management, Delivery Lead, Project Management
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $75,000 - $150,000
Colorado Range: $75,000 - $150,000
Maryland Range: $75,000 - $150,000
NYC/Long Island/Westchester Range: $75,000 - $150,000
Washington Range: $75,000 - $150,000
Washington DC Range: $75,000 - $150,000
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