Medical Clerk
Location: FBIHQ, Washington, DC
Duties shall include but are not limited to:
- Receive visitors and patients, manage sign-in procedures, and notify staff upon arrival of patients and appointments.
- Provide administrative duties, clerical support in the MORU.
- Utilize organizational and database computer skills to conduct daily tasks.
- Facilitate incoming calls, respond to inquiries, take messages, and transfer calls.
- Schedule appointments, follow up on late or missed appointments.
- Explain basic screening and examination procedures.
- Type correspondence, letters, memorandums, and other related documents generated by the management.
- Prepare envelopes and packages for mailing.
- Locate and retrieve employee medical files for nurse or physician review.
- Initiate new employee medical files, prepare files for physical exam.
- File medical documents and reports.
- Maintain the clinic appointment book and assist with compilation of monthly statistics.
- Maintain physical exam list, send out notices to schedule physical exams, and notify the Clinic Supervisor of employees who do not keep appointments.
- Photocopy, fax, assist with errands, pick up and deliveries.
Education and Experience and Credentialing
- Minimum Experience: 1 year
- Minimum Education: Associate degree or equivalent; certification from an accredited medical assisting educational program
- Must have or be able to attain and maintain a Top Secret Clearance. NOTE: preference will be given to those who possess a current TS
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