Nurse Team Lead

State of Georgia • Atlanta, GA, United States • $200k - $250k / year • 1m ago

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia’s public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities, and hospital services.

The main office for DBHDD is located in downtown Atlanta.

Job Title: Nurse Team Lead

Job Grade: M

Job Description:

Manage the day-to-day activities of a team, to include supervision and ongoing coaching, training, and support.
Review written reports of findings to ensure that they accurately, clearly, and thoroughly draw conclusions based upon evidence, testimony, policy, rules, regulations, etc.
Review individual team members’ and overall team activities for process accuracy and productivity.
Prepare schedules, monitor attendance, and build team collaboration in a remote environment.
Train new staff to include one-on-one sessions and shadowing.
Monitor team for process accuracy and productivity.
Provide technical support to the provider regarding deficiencies identified in an investigation.
Maintain a level of understanding and familiarity with the applicable rules and regulations, policies, provider manuals, etc. sufficient to perform the assigned duties and responsibilities.
Coordinate investigations with other agencies as needed.
Coordinate and participate in onsite, unannounced visits to provider locations for the purposes of conducting investigations or determining provider compliance.
Participate in the Community Mortality Review Committee meetings as required.
Maintain a caseload of investigations as needed to assist with meeting established team performance metrics. When conducting investigations:
Conduct thorough investigations of abuse, neglect, exploitation, and deaths.
Interview witnesses, complainants, and persons of interest to obtain information relevant to the investigation.
Collect evidence in a systematic manner using established investigative methods and techniques.
Request and review appropriate medical records and other data/records from a variety of sources.
Keep accurate, detailed, and organized investigator notes that reflect records reviewed, interviews, and a history of the case being investigated.
Develop investigation reports that accurately, clearly, and thoroughly draw conclusions based upon evidence, testimony, policy, rules, regulations, etc.
Obtain and maintain certification in conducting investigations of serious incidents.
Accurate, thorough, and timely entry of data into multiple databases.
Develop and maintain positive working relationships and communicate effectively with providers and other stakeholders, including other DBHDD offices and divisions.
Project a professional image through in-person, phone, and electronic communications.
Plan and prioritize workload to meet day-to-day needs.
Read, screen, and respond to correspondence in a timely manner.
Identify and prioritize critical issues within identified parameters.
Use sound judgment to respond appropriately to internal and external contacts.
Independently monitor deadlines to ensure timeliness and the meeting of established individual performance metrics.
Execute high quality customer service by anticipating customer needs, providing services accurately, in a respectful and timely manner, and establishing and maintaining effective contact and follow-through with customers.
Collaborate and work effectively as a team member.
Assist with projects as needed.
Participate in team meetings and attend trainings.
Overnight travel statewide as needed.

Minimum Qualifications:

Master's degree in a related field from an accredited college or university AND Two years of related experience OR Bachelor's degree in a related field from an accredited college or university AND Four years of related experience OR Associate's degree in a related field from an accredited college or university AND Five years of experience, two years of which in a position directly related to the area of assignment OR Two years of experience required at the lower level Complnc Specialist 2 (RCP061) or position equivalent. Note: Some positions may require a certification or licensure. This position requires a Registered Nurse License that is current and in good standing.

Preferred Qualifications:

Benefits:

In addition to a competitive salary & benefits, GA Department of Behavioral Health and Developmental Disabilities is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation, and sick leave. For more information, visit https://dbhdd.georgia.gov/benefits.

Employment Requirements:
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure, and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

Drug Screening
TB Evaluation
Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer:
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

When applying for this position, you will be asked if you meet the minimum qualifications for this position as stated below and may possibly be presented with additional questions to assess preferred qualifications. Preference will be given to applicants who meet one or more of the preferred qualifications and have demonstrated relevant experience clearly indicated in their work history.

Master's degree in a related field from an accredited college or university AND Two years of related experience OR Bachelor's degree in a related field from an accredited college or university AND Four years of related experience OR Associate's degree in a related field from an accredited college or university AND Five years of experience, two years of which in a position directly related to the area of assignment OR Two years of experience required at the lower level Complnc Specialist 2 (RCP061) or position equivalent. Note: Some positions may require a certification or licensure. Note: Some positions may require a valid driver's license.

Additional Information: