Comagine Health is looking for a State Director - Oregon. This position is responsible for carrying out the long-range objectives and strategies of the organization in accordance with its bylaws, policies, and directives consistent with the Mission, Vision, and Values of Comagine Health at the state or regional level. The State Director acts as the face of Comagine Health for Oregon. This position collaborates with other State Directors, operational leadership, as well as leadership within other divisions, to identify and leverage synergies between and collaboration across related goals and contracts, to meet the growth goals of the organization and the needs of the community.
The State Director connects community engagement activities to governance structures to inform strategic priorities. Accountable to the Executive Director, Governance and Community Engagement, the State Director is responsible for leading partner engagement, driving local business development, leading efforts around local internal culture, and is responsible for state governance, including community board and structures supporting the end users of our services.
Who is Comagine Health?
Comagine Health is a national, nonprofit, health care consulting firm. We work collaboratively with patients, providers, payers, and other stakeholders to reimagine, redesign and implement sustainable improvements in the health care system.
As a trusted, neutral party, we work in our communities to address key, complex health, and health care delivery problems. In all our engagements and initiatives, we draw upon our expertise in quality improvement, care management, health information technology, analytics, and research.
We invite our partners and communities to work with us to improve health and redesign the health care delivery system.
Desired Outcomes
The State Director is responsible for carrying out the long- range objectives and strategies of the organization in accordance with its bylaws, policies, and directives consistent with the Mission, Vision, and Values of Comagine Health at the state or regional level.
- Accountable to the Executive Director, Governance and Community Engagement, the State Director is responsible for leading partner engagement, driving local business development, leading efforts around local internal culture, and is responsible for state governance, including community board and structures supporting the end users of our services.
- The State Director acts as the face of Comagine Health in their states
- This position collaborates with other State Directors, operational leadership, as well as leadership within other divisions, to identify and leverage synergies between and collaboration across related goals and contracts, to meet the growth goals of the organization and the needs of the community.
- The State Director connects community engagement activities to governance structures to inform strategic
- priorities
We offer a competitive pay and benefits package plus employment with Comagine Health qualifies if you apply for the Public Service Loan Forgiveness (PSLF) Program!
What you’ll be doing for us:
Guided by the organization’s values the State Director contributes to achieving Comagine Health’s mission and vision through their combined role as a state-specific and operational leader. Typical duties and responsibilities include:
- Provides leadership and management to ensure that the mission, vision, values and organizational goals are operationalized within specified state and regionally.
- Ensures connections and coordination among state and organizational priorities at operational, management and board levels.
- Serves as executive staff to the Comagine Community Board including facilitation and execution of leadership meetings, overall development and ensuring appropriate policies and procedures consistent with community board roles and responsibilities.
- Works with regional PFAC leadership optimize local PFAC activities.
- In cooperation with corporate partners, ensure safe and effective facilitates operation meeting needs of employees and stakeholders and business development activities. Coordinates with facilities team to ensure privacy and security and vendor management.
- Builds and sustains an organizational culture that emphasizes focus on: outcomes and strong local relationships with stakeholders; service to customers both internal and external; excellence in operations and systems; integrity of service delivery and quality improvement.
- Serves as leader and ambassador to the community and a critical liaison to corporate staff across the organization. Represents Comagine Health locally and makes presentations before public and professional audiences as appropriate.
- Pursues and secures new business opportunities for Comagine and coordinates with other state EDs and SVPs, VPs and Service Line Leaders and business development team in pursuit of business opportunities across the enterprise.
Growth
- Leverages relationships with local partners and knowledge of the local health care quality needs and needs of the specific health care settings to surface business development opportunities
- Actively seeks opportunities to improve and expand programs and projects to leverage existing services and grow Comagine Health’s contract portfolio.
- Supports business development activities (e.g. strategic planning, proposal response), including the development of a strategic plan to diversify funding sources in the relevant operational service line.
Financial Health
- Monitors completion of timecards to ensure staff accuracy, timeliness, and compliance with related policies and procedures.
- Works closely with service line leadership to monitor financial performance against contract budgets and takes corrective action necessary in a timely manner to remain fiscally responsible for Comagine Health resources.
Operational Excellence
- Sets the strategic vision to achieve Comagine Health contract goals and deliverables, including a focus on recruitment, data acquisition, design of effective interventions and methods of engagement
- Communicates the vision effectively to a team of staff and supports their implementation of that vision utilizing tracking mechanisms, regular team communication, and data review to ensure targets are met.
- Coordinates with the State Directors, Community Boards, patient and family advisory councils, and other stakeholders as needed to ensure the vision and work align with community needs.
- Acts as key spokesperson as needed. Convenes, delivers, and prepares panels and presentations for Senior Executives, Board of Directors, and external state and national stakeholders.
- In close collaboration with senior leadership, provides leadership, strategic direction, and oversight of project contracts (federal, state, and/or local initiatives). Ensures sufficient internal coordination of issues/topics related to assigned contracts so that there is adequate communication and contract deliverables and client expectations are efficiently and effectively met.
- Ensures project teams are meeting contract deliverables and evaluation measures utilizing a strategic approach, including coaching and mentoring of team members, supporting the creation of well-defined program plans, and consistently engaging local stakeholders and customers to ensure Comagine Health initiatives are aligned with and responsive to community needs.
- Ensures that customers receive timely and appropriate contract deliverables with requested services. Initiates timely and appropriate communication, and other managerial interventions with internal staff and external stakeholders to identify and resolve issues.
- Uses the principles of QI internally to identify and implement better processes in partnership with the teams.
- Develops, monitors, and reports on department goals, standards, and objectives, through collaboration with the service line leadership.
- Ensures that the service line leadership is informed in a timely manner regarding significant operational issues, performance measures, complaints/grievances, compliments, quality management initiatives, staffing concerns, and risk management issues.
- Maintains compliance with organizations policies and procedures, including but not limited to the strategic plan, organizational structure, confidentiality, safety, and complaint/grievance resolution.
- Utilize customer database (CRM) for project monitoring and relationship tracking, as appropriate.
- Understands and adheres to Comagine Health’s Code of Business Conduct and Ethics, Corporate Compliance Program and related policies and procedures.
- Participates in Comagine Health’s internal quality improvement activities as appropriate.
- Performs related duties as required and assigned.
Employee Engagement and Retention
- Ensures that performance expectations of direct reports are developed in accordance with standards and timeframes and expectations are developed in conjunction with the employee’s professional goals to the degree possible.
- Develops and implements a professional growth plan for each employee to maximize the use of his/her current skills while mentoring new skills in each employee. Ensures that employees have the resources and opportunities needed in order to perform their assigned duties at a high level of effectiveness.
Required Qualifications:
- A Master's Degree in a related field (an equivalent combination of education and/or work experience in a related field may be substituted).
- 12-15 years’ experience in a related field.
- 8-10 years’ supervisory experience.
Required Skills:
What would make you a strong fit for our role:
- Intermediate proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
- Familiarly with videoconference technology (e.g. Zoom)
- Ability to organize and coordinate multiple simultaneous tasks in a team environment.
- Excellent written and verbal communication skills with demonstrated ability to motivate and persuade others, including public speaking and presentation on controversial subjects, and ability to write clear, concise, and direct narrative and statistical reports.
- Theoretical and practical knowledge of quality improvement theory, methods and tools; and systems thinking in health care improvement
- Excellent mission driven ambassador, coalition and consensus builder, respected community connecter to serve as liaison and bridge between communities, clients and corporate counterparts.
- An innovator with a passion for the transformation of health and healthcare
- An entrepreneur who is intellectually curious and innovative in his/her thinking
- A collaborator who can partner and lead multi-disciplinary teams in fast paced environment
- Strong interpersonal skills and the flexibility to adapt to a rapidly changing environment.
Leadership
- Conducts a variety of personnel management activities, including but not limited to recruitment, selection, on-boarding, training, evaluation, and separation, according to Comagine Health policy and practice and in collaboration with leadership and Human Resources.
- Delivers, or ensures delivery, of initial orientation and training (including review of direct reports’ job descriptions), plus on-going training.
- Ensures availability of procedures, technology, and other resources necessary to conduct work activities; provides subject matter expertise as applicable.
- Provides timely, continuous recognition and feedback using objective, job-related data, and observations (including documented performance appraisals); timely initiates performance improvement opportunities in alignment with Comagine Health policy and practice.
- Develops and monitors professional development goals and objectives; assigns work and delegates authority appropriate for established, job-related duties, responsibilities, and qualifications.
- Develops, maintains, and enforces individual- and team-level performance expectations for deliverables; applies Comagine Health’s general standards of conduct.
Salary Range: $130,000 - $155,000
The salary range posted reflects the range that Comagine is willing to pay for this position. Salary is determined by many factors, including but not limited to geographic location of where the employee will perform their job duties in addition to their knowledge, skills, education, and relevant work experience.
Required Skills
Required Experience
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