Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Position in this function provides skilled nursing care in a home care environment. Assess, plan, and document the homecare nursing process; educate and provide instruction to patients and their family. Assistance in the management of home care site operations.
This is a Hybrid position that blends some travel and remote work in the South Florida geographic area.
Supervisory Responsibility:
- Home health administrator responsibilities as assigned
- Assisting in the management of the clinical and administrative staffing in the local home care site
- Special project management as assigned
- Additional responsibilities as assigned
Primary Responsibilities:
- Positively represent the Company to both internal and external customers; always maintain a professional and courteous manner
- Uphold the Optum core values in the conduct of work
- Adhere to Company privacy guidelines; ensure compliance with local, state, and federal regulations
- Consistently model the organization's philosophy of customer service by demonstrating responsibility for improvement of operational efficiency, empowering employees to address service issues with knowledge and support and to communicate the expectations of dedication to both internal and external customers
- Assist with recruitment, hiring, orientation, and evaluation of homecare site personnel
- Actively participate in budgetary management of the homecare site(s)
- Monitor staff compliance with ongoing education, training programs, and competency evaluations; document results and implement corrective actions as needed
- Maintain competency on all services provided according to policy
- Provide services according to Optum policy and the prescriber's plan of treatment
- Individualize patient assessments based on care/services being provided and patient need
- Ensure interventions respect and encourage the patient's ability to make choices
- Respect each patient's rights and conduct business in an ethical manner
- Educate patients and families with a systematic approach, promoting patient understanding of treatment and services, health status, coping ability and patient/family involvement in the continuum of care or service
- Initiate the plan of treatment/care pathway based upon the analysis of information obtained and within scope of practice and certification
- Modify the plan of care, as appropriate, based on re-assessment, change in prescriber orders, the patient's need for further care or services, and the achievement of identified goals within scope of practice and certification
- Coordinate care with the patient services centers, pharmacists, and other healthcare professionals to promote the continuum of care or service
- Accurately communicate (written/verbal) patient status information to prescribing physician in timely manner and provide necessary clinical information to Optum pharmacists and other healthcare professionals as necessary
- Complete clinical record documentation per Optum policy in a timely, complete, and accurate manner
- Provide service-related clinical support to key physicians/hospitals through personal contacts and in-services, as directed
- Participate in holiday and weekend duties as scheduled
- Must maintain a current CPR certification and obtain an annual screen and TB test and influenza immunization in accordance with Optum policy
- Must comply with random drug testing
- Ensure senior management decisions and directives are carried out
- Routine travel required
- May be asked to participate in training or act as preceptor
- Additional duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current unrestricted nursing license (RN) for state of residence
- 1+ years of obstetrical nursing experience
- 12 months of Charge Nurse Hospital Experience and/or Clinical Management/Leadership experience
- Technology knowledge to include desktop/laptop computer proficiency; use of analytical software, Microsoft Office, Outlook (internet and email). Attend in-services on applicable technology enhancements. Proven ability to maintain competency on all services provided according to policy
- Proven exceptional communication skills (written and verbal)
- Proven skills to deal with patient/family conflict resolution and grievances
- Demonstrated ability to work with individuals with disabilities
- Additional state required qualifications may apply
Preferred Qualification:
Personal Relationships:
The person selected for this position must establish and maintain effective communication with staff and community partners. This person must have an empathetic understanding of client population and be able to relate to them in a positive and supportive manner.
Physical Demands:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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