Business: Boys Town National Research Hospital
Job Summary:
In a career as a Clinic Nurse Case Manager, you join us in providing life-changing care to patients from across the region. In this role, you will coordinate and facilitate the clinical management for an assigned population to enhance quality care and promote cost-effective utilization of healthcare resources, in the outpatient setting.
Schedule: Full-Time, five 8 hour shifts or four 9 hour shifts and one 4 hour shift
Location: Pacific Street Clinic
MAJOR RESPONSIBILITIES & DUTIES:
- Facilitates care coordination in collaboration with the patient, family, caregiver and health care team. This is done through early identification and thorough assessment of the patient's needs/preferences and resources available. In collaboration with the medical provider, determines the appropriate level of care and coordinates the interdisciplinary care delivery.
- Facilitates the progression of care based on patient needs and conditions.
- Triages telephone calls and responds to patients and families and other members of the healthcare teams' questions that are within a registered nurse's scope of practice. Serves as the primary point of communication between team, family, and patient.
- Communicates information to the health care team and those involved in the patient's care.
- Advocates on behalf of patients/families and caregivers for service access and insurance benefits within the constraints of regulations, and for the protection of the patient's health, safety and rights.
- Evaluates the options available and balances cost and quality to assure the optimal clinical and financial outcomes.
- Evaluates patient outcomes affected by the care management process for improvement opportunities.
- Assists the multidisciplinary team in care delivery and patient education according to the population served.
- Reviews results and provides related patient education at the direction of the medical providers.
- Coordinates referrals, scheduling, and other special arrangements as required by each individual patient.
- Conducts Registered Nurse only patient visits and makes recommendations based on patient progress, if applicable.
- Participates in community outreach or marketing projects for the program as appropriate and acts as a representative of the team when needed.
REQUIRED QUALIFICATIONS:
- A registered nurse who is a graduate of an accredited school with a current state license required.
- Minimum of one year of experience in an ambulatory health care facility or a hospital required.
- BLS certification required.
- Prior working knowledge of using a personal computer and electronic medical records required.
Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
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