Prince William ASC is a multi-specialty ambulatory surgical center that prides itself on a team of professionals committed to patient excellence at every experience. Ourbusiness office is seekingan experiencedadmitting clerk to join our personable, professional, patient-centric team.Theadmitting clerk might be the first warm face that greets a patient when you enter a facility. This professionalis expected to be friendly, helpful and understand that patients may be uncomfortable or unfamiliar with the ambulatory surgical center setting. If you are looking for a new career and enjoy helping people, this is a good place to start!
RESPONSIBILITIES INCLUDE:
-contact patients to coordinate pre-admission interview
-serve as contact person for medical offices regarding patient pre-admission communications
-gather supporting documentation for procedures (i.e. H&Ps, pre-op orders, medical and cardiac clearances,C-19 vaccine documentation, etc.)
-assemble charts in preparation for assessment interviews
-check incoming documents for date of service and file into charts or file drawer,
-monitor assessment emails and faxes/E-faxes and file all documents appropriately
-create new charts and disassemble canceled charts
-maintain thorough communication between Assessment nurses, Anesthesia personnel, and medical offices
-maintain accurate list of patients needing interviews
-ensure each chart is complete with all necessary documents
-other duties as assigned
Required Skills
Position Requirements:
- Minimum 1-2 years of hospital or medical office experience required.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the center as a whole.
- Must be detail oriented.
- Must be able to communicate verbally and non-verbally in a professional manner.
- Must be able to adhere to hospital financial and admitting policies.
- Ability to promote positive relationships with patients and staff.
- Must know insurance verification and collection processes.
- Must have problem solving and decision making skills.
- Professional appearance.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Required Experience
Qualifications:
Position Requirements:
- Minimum 1-2 years of hospital or medical office experience required.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the center as a whole.
- Must be detail oriented.
- Must be able to communicate verbally and non-verbally in a professional manner.
- Must be able to adhere to hospital financial and admitting policies.
- Ability to promote positive relationships with patients and staff.
- Must know insurance verification and collection processes.
- Must have problem solving and decision making skills.
- Professional appearance.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
* Demonstrated leadership ability.
* Written and verbal communication skills, interpersonal competence, negotiation and confrontation skills.
* Basic computer skills
* Organizational, prioritizing, and time management skills
* Clinical education related to specialty
* Knowledgeable and proficient in the use of healthcare technology within specialty area.
* Demonstrates a commitment to customer service and an ability to meet the needs and expectations of patients and colleagues.
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