Job Announcement
Join the Park Authority and our nationally recognized team of professionals! The Fairfax County Park Authority (FCPA) is seeking a Recreation Program Supervisor to be a part of one of the most highly regarded park systems in the country. With more than 25,000 acres of parkland, nine Rec Centers, eight golf courses, three lakefront parks, and more, FCPA is an exciting organization to be a part of and there are many opportunities for staff to make a difference at every level.
Under supervision of the section manager, this position supports planning and implementation of the program. They are responsible for management of the preschool and childcare programs including state licensing standards, standard operating procedures, staff management, customer service and reporting. Coordinates and implements annual training courses (in-person and virtual) to include camp management, camp staff, camp director, counselor in training, MAT, contract partner and county mandatory training. Manages requests and schedules staff for FCPA presence at FCPA and county events, local camp fairs, HOA, and school events. Enters camp listings in Point of Sale and other systems and running regular validation reports to maintain data integrity. Provides data and submits purchase order requests for camp and class programs, and works with purchasing department closely to support their department processes. Manages invoice approval for camp and class vendors. Coordination and distribution of central camp orders for multiple products, managing purchasing and reconciliation needs for the department, entering time and attendance data, updating annual metrics and other administrative tasks, as necessary. Coordinates with the Recreation Programs Section managing customer service needs for the department and works closely with the Registration Unit during early registration for camps and classes. Additionally, manages registration processes and responds to customer and contract partner inquiries. Serves as the emergency contact as needed for the Youth Services Section Manager and Recreation Programs Section Manager, visits camp sites throughout the year, completes reports and attends monthly meetings, as necessary. For all business areas, provides documentation, benchmarking and analysis of processes and procedures for continual program enhancements. Other duties as assigned based upon agency and county needs.
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
General
- Directs the overall operations, services, and personnel of an assigned park location or unit and ensures that agency standards for cleanliness, maintenance, safety, and operational effectiveness are met at assigned sites and facilities;
- Plans, schedules, and evaluates the work of subordinate staff and ensures the availability of training and professional development programs;
- Coordinates and interacts with other County agencies on issues affecting park/recreation management and operations;
- Compiles and monitors the annual budget for the assigned unit and develops quarterly target projections and budget plans;
- Researches and develops program standards that comply with federal, state, and local laws and regulations, that meet industry standards, and that assure participant safety;
- Researches, develops and analyzes consumer needs, interests, and resources through a variety of assessment tools to determine appropriate instructional opportunities and leisure activities;
- Oversees the development and implementation of community outreach plans to target underserved populations, to increase overall participation in programs, and to ensure the resolution of community concerns and customer complaints;
- Establishes fee schedules and marketing formats and evaluates program participation levels and profit margins;
- Prepares, reviews, and evaluates financial and administrative reports to analyze current practices and trends and initiates actions to maximize site use and revenue;
- Participates in the development of short- and long-term goals, operating objectives, strategies and implementation plans, and submits recommendations for improved service delivery to ensure that scheduling of activities at facilities maximizes revenue and customer satisfaction;
- Authorizes the procurement of required items or services;
- Reviews and recommends actions on plans for the acquisition, development, construction, and renovation of park facilities;
- Inspects, reports, and resolves encroachments with citizens and appropriate staff;
- Ensures that all required certificates, licenses, and permits are current and posted.
Operations
- Provides technical support and advice on the integration of persons with disabilities into general recreation programs;
- Oversees and conducts training programs to sensitize agency staff to the needs of people with disabilities and provides specialized training to instructors working with people with disabilities;
- Reviews facility plans to assure accessible design, construction, and makes recommendations to ensure compliance with ADA and other regulations.
Programming
- Plans, organizes, and coordinates field trips, county-wide tournaments, dances, picnics, family outings, and other events;
- Designs, plans, promotes, and supervises recreation program delivery through classes, camps, tours, workshops, and clubs at community centers, schools, trips, tournaments, family outings, and other recreational areas;
- Coordinates recreation programs with other public and private agencies' programs.
Management
- Surveys potential new facilities, coordinates the scheduling of facilities with school administrative personnel, and resolves usage problems;
- Reviews and approves all client service plans, determines appropriate treatment protocols, and ensures other related participant documentation (assessments, progress notations) is completed according to agency standards;
- Participates in interdisciplinary human service planning teams;
- Ensures completion of the Division's license applications to operate programs and compliance with governing regulations;
- Plans and coordinates with agency and County staff on resource management issues for developed and undeveloped parks.
- Develops and supports ongoing collaborative relationships with County agencies and other community-based agencies in order to identify service delivery needs, identify and develop community resources and coordinate efforts to meet those needs.
- Develops a regional communication network to share and exchange information on regional issues and trends.
- Identifies and establishes collaborative partnerships with community leaders, schools, agencies, businesses and non-profits to develop programs that support agency initiatives.
- Manages group processes through facilitation, conflict resolution, mediation, consensus building and leadership development.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list).
- Knowledge of the principles and practices of park or recreation center management;
- Knowledge of financial management controls relating to accounting and budgeting;
- Knowledge of group work methods;
- Knowledge of various athletics, arts and crafts, drama, group activities and day camps;
- Ability to manage a large complex operation with extensive capital equipment, property value, and inventory;
- Ability to motivate, supervise, and evaluate staff and to develop and implement staff training programs;
- Ability to schedule, coordinate, and prioritize the work of a diverse groups of employees;
- Ability to analyze programs and procedures and evaluate their performance against established objectives;
- Ability to prepare clear and concise financial, administrative, and operational reports;
- Ability to prepare and adhere to budgets;
- Ability to use a personal computer, applicable software, and peripheral equipment;
- Ability to obtain support of leaders and participants for programming implementation;
- Ability to develop and maintain effective working relationships with staff, citizen groups, and the public;
- Ability to communicate effectively, both orally and in writing.
If assigned to therapeutic recreation positions or positions dealing with access for disabled persons:
- Knowledge of the various theories of human development;
- Knowledge of the principles and practices of therapeutic recreation and disability issues;
- Knowledge of the specific limitations associated with various disabilities;
- Knowledge of general medical and psychiatric terminology;
- Knowledge of OSHA/Universal precaution standards;
- Knowledge of legislation and design standards for persons with disabilities.
If assigned to teen/senior positions:
- Knowledge of the various theories of human development;
- Knowledge of youth-related risk factors and early identification criteria.
If assigned to regional coordination positions:
- Knowledge of principles, practices, tools and techniques of team-based management- facilitation, consensus decision-making, conflict resolution;
- Knowledge of principles, practices, tools and techniques of community building and planning.
Employment Standards
MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in recreation and park management, therapeutic recreation, business administration/management, public administration, or a closely related field.;
Plus, four years of progressively responsible experience in park management or multi-faceted recreation center management providing a variety of recreation programs in the area of assignment; two years of the required experience must have included supervisory duties.
PREFERRED QUALIFICATIONS:
- Experience planning, developing, managing, and evaluating revenue-generating youth programs.
- Planning, developing, managing, and evaluating revenue-generating recreation day camps for children and teens.
- Planning, developing, managing, and evaluating licensed preschool.
- Planning, developing, managing, and evaluating drop-in childcare facility.
- Developing and implementing a training plan.
- Experience working with private businesses under contract to deliver recreation programs.
- Experience developing, managing, and marketing programs.
- Experience managing full-time and seasonal direct staff reports.
- Some coursework or degree in Recreation, Child Care or a related field.
- Advanced experience using Microsoft Office Suite software and RecDynamics, or a similar online registration management system.
CERTIFICATES AND LICENSES REQUIRED:
- Driver's License (Required)
- CPR/First Aid (Required)
- MAT Certification (Required within 3 months)
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.
PHYSICAL REQUIREMENTS:
Work is generally sedentary but may require extended periods of standing. Work performed in a center environment and in various community-based settings. Must communicate with others. Employee may be required to lift up to 20 pounds. All duties may be performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview; may include exercise.
The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.
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