Laboratory Support Specialist
Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials.
Job Description:
How do we make an impact?
Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
A day in the life:
- Perform laboratory support services which includes glassware processing, biological waste processing, and chemical replenishment and management.
- Perform the decontamination and sterilization of laboratory apparatus in a timely manner.
- Routinely operates laboratory equipment.
- Understands and conforms to all standard operating procedures, methods, and protocols applicable to assigned tasks.
- Maintains daily metrics and updates shared metrics document weekly.
- Proactively connect with the supervisor any customer concerns and/or potential problems and address customer concerns within established resolution timeframes.
- Engage in process improvement activities.
- Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required.
- May perform other responsibilities as assigned by management.
How will you get here?
Education: High school diploma or equivalent required.
Experience: 1 year of related experience within a laboratory setting or customer service is preferred.
Knowledge, Skills, Abilities:
- Able to read, write, and speak English fluently.
- Ability to follow laboratory safety procedures.
- Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.
- Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
- Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures.
- Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
- Uses organizational skills to multi-task and meet due dates as needed.
Physical Requirements / Work Environment:
- Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
- Depending on the area of the building, personal protective equipment is required to be worn, including lab coats, safety gloves, steel-toe shoes (required for all colleagues), and/or safety glasses.
- Occasionally required to lift 30 - 40lbs.
- Regularly required to stand, walk and conduct manual material handling for prolonged periods.
- Ability to work overtime as needed.
Benefits: We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
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