Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$30.14 - $36.91 Hourly
Department:
Department of County Human Services (DCHS)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
October 25, 2024
The Opportunity:
Overview:
THIS WORK MATTERS!
This is a Knowledge, Skill, Ability (KSA) position. This position requires knowledge of and/or extensive experience with the African American/Black community. Knowledge of the traditions, values, and customs of the African American/Black community being served would demonstrate this. This position exists to provide case management services for children and adults with developmental disabilities. The state of Office of Seniors and People with disabilities contracts with Multnomah County to provide case management services. The purpose of case management is to access, coordinate, and ensure the delivery of services and support required by individuals with developmental disabilities. Case management will assist eligible individuals under their individualized plan in gaining access to needed medical, social, educational, and other services.
As the Case Manager 2 KSA African American/Black Community, other duties will include:
Perform complex case management duties for clients with intellectual and/or developmental disabilities. This includes evaluating and documenting whether they are eligible for services and benefits for all federal and state programs in accordance with state, federal, and local rules, standards, and guidelines.
Ensure resources are being appropriately used to meet clients’ intellectual and/or developmental disability needs.
Keep records of cases and write down what was done in line with federal, state, and local rules. Make, send, and change the paperwork needed to make payments and program benefits work better.
Develop, facilitate & coordinate resources for clients and their families
Ensure that clients and their families are aware of the services they are eligible for and entitled to.
Help people and families choose the right place and care plan for their loved one. They can also help them with personal and emotional problems, money planning, and how to interact with others.
Assess the level of functioning and level of support needed of the individual by completing the TXIX Waiver Forms and submitting them to the state for approval
Review level of functioning and level of supports needed by updating the TXIX Waivers on an annual basis
Create and finish Individual Service Plans. These plans are completed at staffing and special meetings in client/families's homes as well as in provider settings of clients with funded vocational or/or residential services.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for quickly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of
the selection process
page.
Minimum Qualifications/Transferable Skills*:
Education/Training:
Knowledge, Skills, Ability (KSA) in the African American/Black Community expertise, knowledge, skills, ability of traditions, values, and customs
Bachelor's degree from an accredited college or university with major course work in social work, psychology/sociology, criminal justice or a related field. (Professional work at or near the level of this position can substitute year after year for the educational requirement.)
Three (3) years of increasingly responsible research, field investigatory or case management experience as a journey-level social services, court, criminal justice or corrections/protective services professional
Diversity and Equity: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
Must pass a criminal background check
Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
- Transferable skills: Your transferable skills are any skills you have learned in school, work (including the military), or life that are useful for this job. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Be sure to describe any transferable skills in your application and clearly explain how they apply to this position.
SCREENING & EVALUATION:
REQUIRED:
Application Packet: You must submit all requested items below. Failure to do so will be deemed an incomplete application.
1. Attach a Resume demonstrating you meet minimum qualifications; AND
2. Attach a Cover Letter addressing the following:
Demonstrate your experience working with diverse, vulnerable populations; and
How you meet the qualifications for this position; and
Why you are interested in the position
Note:The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and will determine your eligibility to advance in this recruitment process.
- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. -
-
Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:
-
Navigate to your profile in Workday (see:
My Career Profile
) and click on the “Career” section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).
When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.
-
External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through
https://multco.us/jobs
, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.
Do not click the “Submit” button before you upload your documents.
After You Apply:
Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.
Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes.
Check both your email and Workday account for updates regarding this recruitment.
The Selection Process: For details about how we typically screen applications, review our overview of
the selection process
page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Resume and Cover Letter Review
Phone screen
Consideration of top candidates
Language assessment
Background, reference
Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.
ADDITIONAL INFORMATION:
Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak, 209 SW 4th Ave, Portland, OR 97209
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the
Disaster Service Worker Information
page.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The
EEO Know Your Rights poster
is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our
veterans’ preference page
for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Nicole Cole
Email:
nicole.cole@multco.us
Phone:
+1 (503) 9887767 x87767
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile:
6297 - Case Manager 2
