Position Summary
The Tennis Operations Staff assists the Department Head in maintaining the day-to-day operations of the Tennis department. They schedule court time, educate members on tennis programs, lessons, and equipment, and maintain the pro shop. The Tennis Operations Staff provides exceptional customer service to encourage repeat business in the Pro Shop.
Job Duties and Responsibilities
- Greets, schedules lessons and court time, and assists members in a friendly and professional manner.
- Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs.
- Initiates, develops, and maintains personalized relationships with members.
- Ensures the pro shop is neat, orderly, and well-stocked.
- Promotes and sells tennis programs, services, and equipment.
- Assists the Department Head with inventory and ordering product.
- Reconciles the cash register at the end of shift.
- Cleans and maintains the Pro Shop.
Position Requirements
- Working towards a High School Diploma or GED.
- 1 year of customer service experience.
- CPR and AED Certified within 30 days of hire.
- Knowledge of tennis rules and regulations, including score keeping.
- Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
Preferred Requirements
- Computer Experience.
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