Job Summary
The Patient Services Representatives is responsible for greeting patients and collecting, recording and balancing payments.
Work hours-Monday - Friday 8am to 5pm
Essential Job Functions
1\. Greets patients as they arrive and manages 20-minute wait time.
2\. Assists patient with intake processes including copying required documents.
3\. Collects co-payments, co-insurance and deductibles and issues receipts.
4\. Manages cashier box and daily deposits according to company policies.
5\. Processes walk-in patients and visitors.
6\. Answers phones and schedules appointments.
7\. Manages medical records (maintains, files/scans, prepares for schedule).
8\. Ensures all correspondence is scanned and/or filed in timely manner.
9\. Processes requests for medical records release and maintains appropriate logs, etc.
10\. Performs all other related duties as assigned.
Minimum Required Education, Experience & Skills
? High school graduate or GED required.
? One to two years of related work experience including data entry.
? Ability to type minimum of 40 WPM
? Intermediate proficiency with Excel, Spreadsheets, Outlook, and Word
? Working knowledge of medical office procedures and medical terminology.
? Effective communication and customer service skills required.
Required Screenings:
Required screenings/proof of immunity:
• Respirator medical clearance for N95 Mask (fit testing is performed in clinic once the contractor provides a copy of the medical clearance)
• TB blood test (if positive, will need TB medical clearance which may include a chest x-ray and TB medical exam)
• Tdap vaccination as an adult
• MMR/Varicella/Hep B titers
• MMR, Varicella – if non-immune, proof of current or historical vaccinations must be provided.
• Hep B – if non-immune contractor may decline Hep B vaccination.
• Flu and covid vaccination or declination (if flu vaccine declined, must wear a surgical mask during all patient facing interactions during the flu season)
#J-18808-Ljbffr
