Position Information
Recruitment/Posting Title: Mental Health Specialist II - Part Time - 12pm - 8:30p
Job Category: Staff & Executive - Healthcare - Medical and Patient Services
Department: UBHC NJ Hopeline
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence-based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Part Time Mental Health Specialist II for the 988 Lifeline Services Department within Rutgers University Behavioral Health Care.
The primary purpose of the part time Mental Health Specialist II is to perform functions in support of the Unit's mission providing streamlined, prompt, and "customer friendly" services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.
Key Duties:
- Models for clients' good communication skills, recovery-oriented living skills, effective coping skills, and self-help strategies as observed by supervisor and as indicated by feedback from clients and team members.
- Assists clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client's recovery/life goals.
- As part of the Call Center, actively participates in ensuring that all service requests are handled in an effective and "client friendly" manner.
- Assesses service requests/referrals and responds in accordance with prescribed procedures.
- Assesses client's condition in order to make/authorize an appropriate disposition.
- Assumes overall responsibilities for completion of all request and documentation for disposition.
- Documents assessments, interventions, and interactions with clients in a timely manner and in accordance with established policies.
- Acquires familiarity with other providers, and other pertinent organizations and resources, in order to facilitate telephone calls, chats and/or texts activities, develops work relationships, and provides information and guidance to clients.
Qualifications
Minimum Education and Experience:
- Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field.
Physical Demands and Work Environment:
This position demands standing, walking throughout the program space. Lifting up to 20 lbs. Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Crisis intervention is a common occurrence.
Posting Details
Posting Number: 24ST1712
Regional Campus: Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus: Piscataway (RBHS)
City: Remote
State: NJ
Pre-employment Screenings:
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements:
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption.
Affirmative Action/Equal Employment Opportunity Statement:
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.
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