Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Under the direction of the Provider, the Clinic Nurse provides direct patient care in accordance with Company protocols, established standards of nursing practice, and the FL Nurse Practice Act. Promptly screens patients with signs or symptoms of illness. Works with the clinical team for appropriate treatment, plan of care and disposition. Ensures patient monitoring and follow up. The Clinic Nurse reports to the Center Administrator.
Primary Responsibilities:
- Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer.
- Represents the Company in a professional manner, following all Company policies and procedures.
- Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Ability to obtain CPR certification within 90 days of employment (Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross).
- LPNs: Ability to obtain IV Certification within 90 days of employment.
- Contributes to and supports the corporation's quality initiatives by planning, communicating and encouraging team and individual. Maintains a strong focus on quality and continuous improvement within job scope.
- Maintains an active nursing appointment schedule for assisting the Provider in the monitoring of members' health care needs.
- Assists the Care Manager and Provider in the follow-up management of post-hospitalized or post-emergency room visits.
- Comprehensively screens patients for care opportunities and collaborates with treating physician and/or Registered Nurse to develop care plans that meet patients' needs and result in appropriate quality care.
- Provides condition specific patient education and anticipatory guidance, as well as care coordination, under the guidance of the Provider and/or Registered Nurse.
- Maintains clinical documentation within the medical records assuring compliance within all guidelines.
- Provides health teaching.
- Provides direct nursing care, comfort measures, emotional support to patients.
- Comprehensively screens patients for care opportunities and collaborates with treating physician to identify referrals to care management.
- Executes orders of Provider based on knowledge of cause and effect of order after verifying accuracy.
- Performs selected IV therapy and administers prescribed treatment per Provider order.
- Documents all interventions, responses, and outcomes.
- Initiates standard emergency procedures until Registered Nurse, Provider or EMS is available.
- Applies principles of asepsis and infection control.
- Compliance with Company's Code of Conduct, HIPAA regulations and the Florida Patient's Bill of Rights.
- Performs other duties as assigned.
- Must have consistent, punctual and reliable attendance.
- Ability to travel as necessary based on business need.
- Ability to work overtime based on business need.
Required Qualifications:
- High school graduate, GED or equivalent.
- Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross).
- Additional Requirements for LPNs:
- Certificate in Practical Nursing.
- Valid Florida LPN license.
- IV Certification.
- Additional Requirements for RNs:
- Associates or Bachelor's degree in Science.
- Valid Florida RN license.
Preferred Qualifications:
- 2+ years of experience in Med-Surg, ER, ICU, Acute Care.
- Experience with electronic health records (EHR).
Knowledge, Skills, Abilities:
- Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills.
- Ability to work in a fast-paced environment. Ability to multi-task; must possess strong organizational and time management skills.
- Excellent interpersonal, verbal and written communication skills.
- Ability to work independently, with minimal supervision.
- Proficient in MS Office.
- Working knowledge of medical terminology.
- Knowledge of medical equipment and maintenance. Ability to learn how to maintain medical equipment.
- Knowledge of HIPAA regulations.
- Ability to complete a color blindness test.
- Ability to read, speak, write, and understand the English language fluently.
If the hired individual resides in Florida (office based or telecommuting) this position requires the ACHA Level 1 background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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