Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status: Non-Exempt
Schedule Details: Monday through Friday
Scheduled Hours: 8:30a-4:30p
Shift: 1 - Day Shift, 7.5 Hours (United States of America)
Hours: 37.5
Cost Center: 71000 - 0293 TPP
Union: SEIU Local 509 Community Health Link
This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other. And everyone, in their own unique way, plays an important part, every day.
Position Summary:
Responsible for providing short-term intensive case management to eligible households whose tenancy problems are related to a disability.
Essential Responsibilities:
- Assess needs of individuals/families who are at risk of losing their housing due to disability-related issues.
- Develop service plans to address issues affecting tenancy and complete referrals for on-
- Complete program evaluation documentation, monthly reports, reports for housing court, and client-specific case records and in quality improvement activities.
- Participate in supervision, meetings, and trainings.
- Work closely with tenants, service providers, landlords, and housing court personnel.
- Ensure timely completion of all reports and paperwork.
- Able to work independently and keep supervisor informed of service-specific issues.
- Familiar with skills necessary for maintaining independent living and understands how to access resources to support independent living.
- Participate in other agency committees/work groups as needed.
- Maintain knowledge base of services to assist in the prevention of homelessness.
- Perform other related duties.
Standard Staffing Level Responsibilities:
- Comply with established division and program policies, procedures, and objectives.
- Attend a variety of meetings, conferences, and trainings as required or directed.
- Demonstrate use of quality improvement in daily operations.
- Comply with all health and safety regulations and requirements.
- Respect diverse views and approaches and contribute to maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors.
- Maintain regular, reliable, and predictable attendance.
POSITION QUALIFICATIONS
- Grade C02: Case Manager I: HSD/HiSet/GED or Associates degree required.
- Grade C04: Case Manager II: Bachelors degree required; degree in psychology, social work, human services, or related field preferred.
- Ability to effectively communicate and develop positive professional relationships with clients, staff, co-workers, and outside stakeholders.
- Strong clinical background and ability to translate clinical theory to real-life application.
- Able to work independently & complete all work in an accurate, thorough, and timely manner.
- Basic computer skills.
- Strong verbal and written communication skills.
- Function well in formal work environments of housing court, local housing authorities, and legal services.
- Current valid US-issued driver's license and ability to provide registered, inspected, and insured automobile for work-related purposes including transporting clients in your own vehicle.
- Desire to serve others required.
- Demonstrated strong work ethic, ability to work independently, and ability to contribute to team objectives.
- Must be able to pass a CORI background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status, or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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