$5,000 Sign-on Bonus For External Candidates
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.
The Healthcare Manager is responsible for successfully supporting patients with high-risk health conditions to navigate the healthcare system. The Healthcare Manager assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Healthcare Manager interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Manager acts as a resource for clinic staff. The Healthcare Manager works in a less structured, self-directed environment and performs all nursing duties within the scope of a RN license of the applicable state board of nursing.
Work Hours: 8 AM - 5 PM
Work Location: Lakeland, FL
Primary Responsibilities:
- Works with the providers and clinic staff to identify patients at high risk.
- Supports longitudinal care of the patient with chronic care conditions by:
- Performing assessment of health conditions.
- Performing medication reconciliation.
- Conducting Motivational Interviewing and Self-Management Goal setting.
- Providing patient education, creating referrals to appropriate agencies and resources.
- Supports transition of the patient with chronic care conditions from inpatient to outpatient setting, by:
- Performing assessment of transitional needs.
- Performing medication reconciliation.
- Establishing and reviewing contingency plan.
- Providing patient education.
- Assisting with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments.
- Coordinate with providers to establish or update plan of care.
- Performs accurate and timely documentation in the electronic medical record.
- Participates in daily huddles and Patient Care Coordination (PCC) meetings.
- Prepares accurate and timely reports, as required, for weekly meetings.
- Maintains continued competence in nursing practice and knowledge of current evidence-based practices.
- May perform clinical tasks within their scope of practice.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree in Nursing or Associate's degree in Nursing with 4+ years of experience.
- Registered Nurse with an active and unrestricted license to practice in the state of employment.
- Current BLS certification.
- 2+ years of experience in a physician's office, clinical or hospital setting.
- Proven knowledge of chronic diseases, especially COPD / asthma, diabetes, CHF and IHD.
- Proficient computer skills to work efficiently with electronic medical records.
- This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease.
Preferred Qualifications:
- Experience related to patient education and/or motivational interviewing skills and self-management goal setting.
- Proven excellent verbal and written skills.
- Proven excellent organizational and prioritization skills.
- Proven solid interpersonal skills.
- Proven ability to interact productively with individuals and with multidisciplinary teams.
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