The Broward County Board of County Commissioners is seeking qualified candidates for Mental Health Specialist (Community Care Team - CCT) with the Broward Addiction Recovery Division.
General Description
Performs a variety of limited technical health, mental health, and/or behavioral health related services within a treatment team for the care of patients. Works under close to general supervision according to set procedures, but determines how or when to complete tasks.
Minimum Education and Experience Requirements
Requires one (1) year working with the substance abuse/mental health population providing support services. Depending upon area of assignment, may be required to have previously been a primary consumer of mental health or behavioral health services.
Special Requirements
Must be able to work flexible schedule including mornings, evenings, weekends, and holidays. May be required to conduct home and community visits related to consumer or client needs.
Special Certifications and Licenses Required
Must obtain Certified Recovery Peer Specialist (CPRS) certification through the Florida Certification Board within 12 months of hire. Required to have and maintain a valid Florida driver's license and authorization to drive on County business.
Preferences
- Associates degree or higher in related field
- Certified Recovery Peer Specialist (CRPS) through the Florida Certification Board
- Certified Addiction Counselor (CAC) Certification or other applicable Florida Certification Board Certifications
- Certified trainer in Whole Health Action Management and/or Worldwide Responsible Accredited Production (WHAM or WRAP)
- Experience being on-call for urgent matters
- Experience with in-home/on-site care
- Bilingual
DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
PROVIDING SUPPORT AS PART OF A CCT TEAM:
Provide support that affect a person's overall well-being, such as primary physical health care, housing, and social connectedness. Engage the individual in their current setting, such as the crisis stabilization unit (CSU), State Mental Health Treatment Facility (SMHTF), homeless shelter, detoxification unit, at their home, etc. Utilize a standardized level of care tool and assessments to identify service needs and choice of the individual served. Provide frequent contact within the first 30 days of services, which could consist of visits three times or more per week. Serve as single point of accountability for the coordination of an individual's care with all involved parties. Provide rotational 24/7 on-call availability. Develop a care plan with the individual based on shared decision-making that emphasizes self-management, recovery and wellness. Coordinate care across systems, to include behavioral and primary health care as well as other services and supports that impact the social determinants of health. Assess the individual for eligibility of Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), Veteran's Administration benefits, housing benefits, and public benefits, and assist them in obtaining eligible benefits. For individuals who require medications, ensure linkage to psychiatric services within 7 days of discharge from higher levels of care. Submit documentation of services provided.
PROVIDING SUPPORT IN GENERAL:
Provide emotional, informational, instrumental, and affiliation types of support. Strengthen client confidence in obtaining recovery by providing mutual emotional supports (empathy, caring, concern). Provide clients with a sense of belonging by educating clients on life skills, social skills, prosocial skills, and recreational skills. Empower clients by providing concrete assistance on accomplishing tasks. Assist clients in creating a sense of community by facilitating contacts with community resources, including providing transportation. Observe and engage with clients going during the Baker Act or Marchman Act. Provide a living example to client of how to get from treatment to recovery. Provide supportive availability to others with shared experience. Submit documentation of services provided as directed.
ADDITIONAL JOB RESPONSIBILITIES MAY INCLUDE:
Observe and record random urinalysis when needed. Bridge the service gap between Professional Services (Clinicians/Nurses) and the services of those with lived experience. Monitor the behavior of patients and records pertinent behavioral progress in medical records. Prepare reports, patient records and other documents as required, using computer-based applications. Maintain patient confidentiality as regulated under public health laws, standards, federal confidentiality laws and state regulations. Accompany/transport patients to and from clinics and hospitals and recreation therapy activities. Assist patients to build formal and informal support networks. Assist with the program admission and discharge process. Conduct periodic rounds of patient areas; Prompt patients to participate in scheduled daily program activities. Perform patient personal possession searches. Model self-advocacy and adaptive mediation techniques; Provide supportive interventions. Participate in team treatment planning and implementation. Assist in carrying out individualized care, service, or treatment plan objectives. Assist patients with activities of daily living and skill building, as needed. Performs related work as assigned.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
Competencies
- Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
- Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
- Interpersonal Savvy: Relates openly and comfortably with diverse groups of people. Recognizes even subtle social cues and nimbly responds to others' needs and preferences. Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration. Builds rapport with ease.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
- Demonstrates Self-Awareness: Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Seeks and reflects on feedback; actively integrates and applies key insights to enhance effectiveness. Clearly understands own impact on others and willingly makes adjustments when needed.
- Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels. Takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development.
- Manages Ambiguity: Operates effectively, even when things are not certain or the way forward is not clear. Embraces change, staying focused, positive, and effective. Addresses problems without clear solutions, making substantial progress.
- Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
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