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Job Description - Patient Service Rep Lead (24036620)
Job Description
Job Number:
Patient Service Rep Lead (
Job Number:
24036620 )
Description
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-time
Shift : Days
The role you’ll contribute:
Partners with clinic leadership to assist with oversight of the patient service team. In addition, provides clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient. Demonstrates personal accountability for relationship- based care, organizational mission, and core values.
The value you’ll bring to the team:
- Assists with overseeing patient service representatives in accordance with AdventHealth policies and procedures, work guidelines.
- Assist with staff development of performance goals and objectives.
- Assist management team in conducting performance reviews and established quality of service standards.
- Effectively manages office expenses.
Qualifications
The expertise and experiences you’ll need to succeed:
- High School Diploma or GED
- Two years’ experience working in a healthcare setting; previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic.
- K nowledge of computer software i.e., Microsoft Word, E-mail, Excel, etc.
Job
Organization
Primary Location
Work Locations
Work Locations
: PT AH 2535 S DOWNING ST BLDG 2535 S DOWNING ST Denver 80210
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