Master's level Care Coordination Manager
Location: Worcester, MA - Behavioral Health Partners MetroWest
Pay rate: $70,000-$75,000/annually
Schedule: Monday - Friday 8:30am - 5:00pm (Must be able to work some early mornings)
Benefits:
- Health, dental, vision insurance
- Paid time off
- 401k with company contribution
- Tuition reimbursement
- Discounts on wide array of services/entertainment
Qualifications:
- Masters degree with first level license (RN, LICSW, LMFT, LMHC, licensed psychologies, or LADAC-I); or Master's degree in a related field and at least two (2) years of relevant post-graduate experience; or Master's degree in an unrelated field and at least (5) years of relevant post-graduate experience.
- Strong skills in the areas of communication, follow through, collaboration, and customer service.
- Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and patients.
- Excellent time management and organizational skills.
- Strong computer skills, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
- Must hold a valid driver's license. Must have access to an operational and insured vehicle.
The Clinical Care Manager is responsible for:
- Collaborating with team members to implement measures that decrease episodic care and meet quality outcomes.
- Supervising a team of care coordinators to help MassHealth members connect to the appropriate care.
- Working as part of a multidisciplinary team consisting of Behavioral health, Medical, Recovery support staff, to help navigate and coordinate care for clients exhibiting complex health issues.
- Participating in meetings with other Community partners, and stakeholders.
- Supporting care coordinators in advocating for client treatment.
- Developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes.
- Supervising Care Coordinators in supporting Engaged Enrollees during care transitions, including attendance at discharge planning meetings, face-to-face meetings post-discharge, and facilitating enrollee participation in those services.
- Conducting weekly supervision with assigned care coordinators.
- Learning all BHCP policies, procedures, protocols, and plans and delivering CP supports and activities in compliance with them. Ensure all CP Team members are trained and comply with these protocols.
- Developing knowledge about all focus populations and assisting CP Team members in doing so.
- Learning evidence-based practices identified by the BHCP, and delivering CP supports and activities in compliance with them and ensuring all CP Team members are trained and supported in implementing them.
#BHP501
Spectrum Health Systems is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
Other details
- Job Family: Supervising Professional
- Job Function: Supervising Professional
- Pay Type: Salary
- Min Hiring Rate: $70,000.00
- Max Hiring Rate: $75,000.00
- Required Education: Master's Degree
Apply Now
#J-18808-Ljbffr
