Lab Supervisor - Outpatient Laboratory Service Centers
Requisition ID: 2024-53268
Overview
The Clinical Lab Supervisor is responsible for oversight of processing/testing of laboratory specimens and technical decisions/direction. Includes direction of workforce, problem investigation and resolution, developing and implementing procedures/processes, assuring quality and regulatory compliance tasks, assignment/delegation of duties, education/competency and training, and communication with a variety of different customers.
Supervisory oversight of labs that perform phlebotomy for patient sample collection.
Schedule:
- Full-Time, Benefits Eligible
- Predominantly first shift, oversight of main campus outpatient draw labs (Orange and Yellow). Possible rotating weekend call coverage.
Location:
Central Campus
700 Children's Dr
Columbus, Ohio 43205
United States
Responsibilities
- Delivers service excellence, One Team collaboration, and quality patient care through adjusting communication styles to adapt to various cultural differences.
- Promotes a cohesive work environment and identifies resolutions to improve morale.
- Maintains and enforces all safety guidelines OSHA, Joint Commission, and CAP within the department. Oversees quality assurance protocols as required. Oversees instrument maintenance program, supports regular preventive maintenance, and maintains records of service.
- Attends continuing education seminars and workshops; maintains current knowledge. Trains new staff members and ensures staff is competent/educated regarding processes and protocols.
- Maintains fiscal accountability through maximizing available resources, monitoring inventory of supplies and replenishing as needed. Demonstrates appropriate management of financial resources and contributes to section planning, budgeting, and overall processes.
- Demonstrates awareness of technical/professional strengths and weaknesses and seeks opportunities to develop further. Develops and maintains clear goals for operation maintaining a positive attitude toward attainment of those goals. Serves as assigned on-call coverage for the department.
- Monitors day-to-day laboratory operations and schedules. Demonstrates ability to select, train and motivate staff. Maintains equitable and appropriate workflow and responsibilities, awareness of staff development issues, provides timely and specific feedback and coaching. Provides oversight to processing/testing/resulting specimens.
- Creates, updates, educates, promotes, implements, and maintains Policies and Procedures. Maintains working knowledge of technical principles, instrumentation, processes, and technology. For testing area fills the role of the CLIA "General Supervisor" for High Complexity testing and "Technical Consultant" for Moderate Complexity testing.
Qualifications
Education Requirement:
- Bachelor's degree in medical laboratory science; or a chemical, physical, or biological science from an accredited institution, required. Non-testing areas, Bachelor's degree in business, marketing, or medical technology acceptable.
- Master's degree, preferred.
Licensure Requirement:
- Valid Ohio driver's license and proof of auto insurance as required by hospital policy. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children's Hospital and maintain qualification of insurance guidelines. (Dependent on position).
Certifications: American Society of Clinical Pathology (ASCP) certification, preferred.
Skills:
- Demonstrated supervisory skills and ability to lead a team.
- Effective organizational and communication skills.
- Demonstrates discipline-specific technical skills. Strong computer skills.
- Promotes a team environment and maintains a cooperative and supportive atmosphere.
Experience: Three years' experience in a similar laboratory, required.
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE M/F/Disability/Vet
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