JOB PURPOSE
The Patient Access Registrar works directly with patients, clinical staff, and other CH employees to provide information and resolve issues relating to patient accounts. The Patient Access Registrar is the first impression of patients arriving for services and is responsible for creating a positive patient experience.
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum:
Preferred: College Associate's degree or higher.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum:
Preferred:
TECHNICAL REQUIREMENTS
Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed.
Preferred: Expert knowledge of MS Office software, including PowerPoint and Access.
YEARS OF RELATED WORK EXPERIENCE
Minimum: One (1) year of experience in an office, hospitality, or customer service environment.
Preferred: Two (2) years of related work experience in a healthcare environment, with a working knowledge of medical terminology.
ABOUT US
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research, and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics, and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
EQUAL OPPORTUNITY EMPLOYER
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status, or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support, and connection to their work.
ACCOMMODATIONS
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
NOTE FOR CURRENT EMPLOYEES
If you're already a Cottage Health employee, please apply on this link only.
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