Position Highlights:
- Position: Registered Triage Nurse (RN) - Centralized Triage
- Location: Warrenville, IL
- Full Time 40 Hours a week
- Hours: Monday-Friday, Occasional Saturdays
What you will need:
- Successful completion of an accredited nursing program. Current Illinois RN licensure required. BSN preferred.
- Operational knowledge of physician practice.
- Exceptional interpersonal and communication skills (verbal and written).
- Possesses professional telephone etiquette skills.
- Must be a team player.
- Must be a self-starter, able to handle frequent periods of high stress and difficult patient situations.
- Must possess excellent time management skills.
- Must possess basic keyboard, computer and internet skills.
- 35 WPM typing proficiency.
- Ability to talk on the phone and type simultaneously.
General Summary:
The RN Telephone Triage Nurse is a Registered Nurse responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education, and advanced problem-solving abilities. Actively manages patients' immediate and ongoing needs with attention to acute and preventative intervention.
NOTE: MUST LIVE IN ILLINOIS and after a minimum of one year employment, RNs in this role may have the opportunity to work from home/remote if all quality and productivity metrics are met and maintained.
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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