Pharmacy Technician (Liaison)
Hawaii Pacific Health
Honolulu, HI
CPS Solutions is seeking a highly motivated customer service-oriented Pharmacy Technician (Liaison) professional who wants to elevate their career to the next level in the specialty pharmacy arena. Join a growing team at our CPS Solutions / Hawaii Pacific - Straub location in Honolulu, HI. This role will provide outstanding customer service, work alongside clinical pharmacists, interact with physicians and healthcare professionals, contact insurance companies, and help find payment assistance programs for our patients.
Pay rate: $23-$25 per hour based on experience, plus bonus
Responsibilities
- Greeting patients upon arrival to the clinic
- Explaining the benefits of our specialty pharmacy and successfully enrolling patients into the program
- Performing all insurance benefit investigations, prior authorization, claim rejects, overrides, etc.
- Working with patients to find financial aid (grants, manufacturer programs, discount cards, etc.) to ensure they have access to the medications they need
- Data/order entry and verification of patient information
- Providing direct support to enrolled patients to ensure that they are supported throughout their therapy regimen and achieve their intended outcome, which includes:
- Conducting outbound phone calls for patient support, adherence checks, and refill reminders
- Appropriately triaging any clinical questions to the appropriate clinician (pharmacist, nurse, or provider)
- Participating in conferences and workshops to help promote CPS
Qualifications
- High school diploma or equivalent
- Experience as a pharmacy liaison/technician highly preferred
- Registered, or the ability to become registered, as a pharmacy technician in the State of Hawaii
- Experience interacting with physicians, nurses, and other healthcare professionals (preferably in a medical clinic)
- Knowledge of benefit investigations, prior authorization support, and patient financial assistance work a plus
- Strong people skills and the ability to work with teams across various business units
- Proficiency in Microsoft Office products, EMR systems (EPIC, Cerner, or Meditech), and dispensing systems (QS1, RX30, or Computer Rx) highly preferred
- Provide a high level of customer service while always upholding CPS standards
And bonus points if you have:
- Experience in a health systems specialty pharmacy as an in-clinic technician
- Experience working with various disease states
Here's what we'd like to offer you: Competitive compensation including a bonus opportunity. Full range of benefits, medical, dental, vision, 401K with company match, long and short-term disability, life insurance, PTO, paid sick time, paid holidays, and more!
Hospital Requirements: (may be required)
- (PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months
- (MMR) Measles, Mumps, and Rubella or A Blood Titer proving immunity
- Varicella - (2) documented doses or A Blood Titer proving
- HepB3 Series
- (Flu) Influenza - required for hire between Oct 1st - April 30th
- COVID Vaccine
Benefits: All employees enjoy a competitive salary, eligibility to participate in the 401(k) savings plan with a match. Full-Time employees are also eligible for a comprehensive benefits package, including Medical, Dental, and Vision Insurance, Time Off Plan, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts, and more.
CPS Solutions, LLC Requirements: All employment offers are contingent upon successfully passing a pre-employment (post-offer) background check, drug test, and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations/background checks that are a specific requirement of the location or position in which you are hired. Due to the healthcare requirements of the location where you will work and the clients we support, this may include a COVID vaccine. This applies to internal transfers and status changes for internal CPS Solutions, LLC team members. CPS Solutions, LLC is also committed to a safe and drug-free workplace.
About CPS Solutions, LLC: Founded nearly 50 years ago and employing over 2,500 clinical, regulatory, and operational pharmacy professionals, CPS Solutions, LLC, is one of the nation's largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. CPS Solutions, LLC helps clients tackle a variety of complex issues, such as operational efficiency, rising drug costs, regulatory & compliance, 340B, and specialty pharmacy strategy. CPS Solutions, LLC helps healthcare leaders drive best-in-class pharmacy operations through skill, expertise, and proprietary technologies. For more information, visit https://www.CPS.com.
We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state or local protected class.
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