DescriptionIn this role you will be providing back office support for physicians and patients in the assigned Division of Dermatology Clinic(s), which includes Santa Monica and Westwood. The patients are escorted to exam rooms. Vitals are taken with a chief complaint. Surgical trays are prepared as necessary, as well as the cleaning of the exam room to prepare for the next case. Various reports such as lab, pathology, and physician's notes are prepared ahead of time for the physician to see the patient. You will also play a significant role in the flow and the line of communication required to maintain an adequate, organized rhythm of the clinic on a consistent daily basis. Due to the various demands on floor, you will be expected, at times, to maintain a rapid flow while performing at the quality of care required by the clinic's needs.
Salary Range: $28.06 - $37.02/hourly
Qualifications- A medical assistant diploma or certificate as follows:
- Documentation of completing a medical assistant program from a medical assistant school that is accredited by ASSCS, ACCET, CAAHEP or ABHES or
- Documentation of national certification for medical assistant issued by CMA, NCCT or AMT or
- Documentation of completing a medical assistant program and demonstrated completion of no less than 10 clock hours of training in administering injections and performing skin tests; 10 hours of training in venipuncture and skin puncture for the purpose of withdrawing blood; at least 10 of each intramuscular, subcutaneous, and intradermal injections and 10 skin tests, and/or at least 10 venipuncture and 10 skin punctures; 10 hours of training in administering medical by inhalation.
- BLS from American Heart Association or American Red Cross
- Knowledge of normal and abnormal symptomology and life threatening medical problems.
- Ability to administer CPR.
- Ability to skillfully administer oral, IM and subcutaneous medications.
- Ability to push, pull or carry 30 lbs or more.
- Ability to perform venipuncture with skill, adhering to all OSHA PPE safety requirements.
- Ability to obtain accurate vital signs and drug refills.
- Ability to assist in medical emergencies and office procedures.
- Ability to use computerized patient care systems.
- Knowledge of medical terminology.
- Knowledge of lasers.
- Knowledge of surgical instruments.
- Knowledge of operating and maintaining standard surgical medical equipment.
- Interpersonal skills to interact with patients, families, ancillary departments, physicians and co-workers in a courteous and compassionate manner.
- Verbal skills to effectively convey sensitive information in a courteous manner in person or on the telephone.
- Skill to accurately perform an EKG.
- Ability to assist in orientation of new staff.
- Ability to order medical and clinical supplies and maintain adequate inventory.
- Ability to follow proper channels of policies & procedures, communication & work standards.
- Ability to organize tasks to facilitate smooth work/patient flow.
- Ability to schedule patient for referrals to specialists.
- Ability to be flexible in working both back and front office to facilitate smooth workflow.
- Knowledge and ability to set up and assist physician with any procedures such as, but not limited to audiometry, spirometry, O2 saturation levels, skin tag and mole removals, ear lavage, colposcopies, flexible sigmoidoscopies.
- Ability to perform accurate quality control and patient sample testing for waived tests.
- Knowledge of all safety requirements when handling Biohazardous specimens or contaminated instruments.
- Knowledge of MSDS and emergency treatments.
- Ability to work overtime in cases of emergency.
- Ability to be punctual and maintain a satisfactory attendance record.
- Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
Travel to assigned clinic as directed by manager for coverage.
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