Business Analyst - Payroll

Compass Group USA • Charlotte, NC, United States • $200k - $250k / year • 6d ago

TheBusiness Analyst for Payrollprovides systems analysis, configuration, development, QA and support for Payroll.

Responsibilities:

Work with business team members, 3rd party vendors, and user community to assess and define business/technical requirements related to Payroll Systems.
Complete gap analysis and assessments of current technical/business solutions as well as potential future solutions.
Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
Second level support for all Payroll system products.
Assist in application testing to ensure the functionality of the product.
Produce high quality documentation, including procedural, operational and process flow documents.
Provide field user and frontline support personnel training on all Payroll applications.
Requires adherence to agreed upon deadlines.
Create supporting documents for training, facilitate meetings and provide application demos for all audience levels.
Perform root cause analysis in order to identify gaps in existing solutions and assist in developing new preventive solutions.
Service oriented, collaborative approach to internal customer and peer relationships.

Qualifications:

Bachelor’s degree required.
SAP Payroll experience preferred.
Committed and enthusiastic approach to supporting business customers in a systems environment.
Strong interpersonal, verbal and written communication skills. 2-3 years experience of working with Payroll systems.
Experience in application test planning and test execution.
Solid knowledge of HR business processes, including HR laws and data privacy standards.
Effective organizational and planning skills.
Work independently to complete tasks.
Availability to perform maintenance and testing tasks during off business hours.

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