APPLICANT MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9.
The Accountability Office (AO) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA). Within AO, is housed the Office of Revenue.
The Revenue Office is a major component of IREA. It is responsible for the recovery of public assistance benefits paid to current and former participants. The divisions and programs within the Revenue Office seek recovery of outstanding debts owed by participants, New York City employees and from those who received settlements resulting from personal injury lawsuits. The Office also monitors and processes participant budget changes as a result of computer matches where new financial information is uncovered or from referrals from other program areas requiring budgeting action on cases.
Within the Office of Liens & Trusts, the Division of Liens & Recovery is responsible for filing liens and negotiating payments on settlements of third-party injury lawsuits and real property liens on primary residences of recipients to obtain reimbursement of Medicaid or Cash Assistance. The unit also processes all inquiries coming into the unit and calculates and asserts Medicaid liens on behalf of the agency.
L&R is recruiting for (1) one Administrative Staff Analyst NM to function as a Recovery Analyst, who will:
- Manage the workflow and recovery process for supplemental needs trust cases by calculating and asserting the Medicaid claim.
- Analyze the final accounting and lodging objections, corresponding with attorneys or trustees to expedite payment to the Department. Liaise with Office of Legal Affairs (OLA) attorneys on objections or issues and track both expected and received payments.
- Work directly with attorneys to prepare legal affidavits on Supplemental Needs Trust (SNT) cases for litigation purposes.
- Perform compliance audits on completed cases from each division, by analyzing a random sampling of cases from each worker. Review the case, actions, calculations, audits and negotiations to ensure that standards are being met and work is being completed correctly.
- Analyze the results and transpose it into a bi-weekly analysis report. Provide these updates to the Executive Director and Director respectively.
- Ensure the data analytics runs on data matches and other automated calculations processes are received and run on the agreed schedule. Randomly sample the results and perform comparative analysis.
- Handle all HIPAA or related information requests within Office of Liens Trust (OLT) by reviewing HIPAA forms for validity.
- Respond with appropriate information or reason for denial and record response into the appropriate database.
- Liaise with HIPAA officer as necessary and provide HIPAA compliance and Executive Director a monthly report of requests fulfilled.
- Oversee the lien filing selection and docketing process by analyzing proposed sample files using a statistically significant sample size. Provide detailed error reports, approve the file and analyze the end result to ensure the integrity of the process.
- Complete any paperwork to manually lift liens as necessary.
- Responsible for compiling the weekly Pulse report to provide status updates and other relevant data to the Assistance Deputy Commissioner and the Executive office.
- Compile the weekly staff productivity report across all divisions and provide the same to Executive Director.
- Perform other special projects at the request of the Executive Director.
Hours: 9:00 am – 5:00 pm
Work Location: 375 Pearl Street, NY, NY
Minimum Qualifications
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills
- Working knowledge of HRA / IREA systems, such as WMS, EDW and IREF
- Excellent verbal and written communication skills
- Excellent MS Office skills, especially Excel
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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