Responsibilities:
- Regularly reviews billing activity of specific clinical departments or sections, providing comprehensive summaries of findings (payment history, rejection analysis, frequency and status of unpaid claims, etc.). Communicates and provides regular updates to administration, physicians, and coders.
- Provides advice on operational improvement to enhance efficiency of payment and overall reimbursement of clinical services.
- Develops, implements, and monitors policies and procedures to optimize provider reimbursement. Functions as a resource and educator for clinical department physicians and all appropriate staff on billing and coding issues.
- Develops training or educational programs and working manuals on procedural guidelines and implementation of new regulatory standards, initiating changes as contracts and regulations change.
- Collaboratively establishes policies and procedures to resolve issues around claims that are rejected, not responded to, or underpaid, providing recommendations on how to reduce rejections to improve collections.
- Researches policies of payers and communicates changes as appropriate. Maintains regular interactions and communication with third-party payers.
- Leads and/or assists with the management and/or performance of ongoing reimbursement projects, including in-depth analysis of variances and tracking/managing issues with carriers.
- Performs coding audits, assesses risk, and communicates findings.
- Ensures compliance with University, governmental, and all third-party regulations, including claim submission, coding accuracy, and documentation to support billing. Performs quality assurance processing and assesses the degree of risk for non-compliance with internal audit findings.
- Manages and coordinates decisions on optimizing output of subordinates and colleagues in producing information.
- May manage staff of both exempt and non-exempt employees.
- May perform other duties as assigned.
Minimum Requirements:
- Current CPC certification required. Knowledge of CPT, ICD-10, HCPCS codes, medical terminology, and HIPAA regulations. Experience with electronic health record and practice application systems, electronic data entry, and web-based applications.
- Expert proficiency with MS Word, Excel, PowerPoint, and Outlook (emails and calendars).
- Knowledge of medical insurance billing procedures, third-party reimbursement methodologies, and documentation/compliance requirements, including government and commercial insurance rules and regulations.
- Well-developed problem-solving skills with the ability to compile comprehensive analysis of data and produce complex professional reports.
- Ability to work independently as well as part of a cross-functional team to plan, research, conduct projects, manage timelines, and achieve common goals.
- Well-developed interpersonal, and oral and written communication skills demonstrating a high degree of professionalism, diplomacy, and accountability.
Preferred Education: Epic Experience strongly preferred.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Clinical Practice Specialist 3
University Job Title: Coding and Billing Analyst
Preferred Education, Experience, and Skills: Epic Experience strongly preferred. Bachelor's Degree in Health Care Administration or RN and four years of related work experience or an equivalent combination of education and experience.
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