At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
The Analyst-MES supports, develops and/or deploys manufacturing execution systems and equipment to fulfill business needs. Provide in-depth support for new and existing manufacturing applications, systems and equipment relying on applicants' business area knowledge and computer skills. Solves existing system problems, analyzes information designs, programs and/or implements new systems or enhancements to existing systems in accordance with company standards and guidelines.
Responsibilities:
- Applications and Equipment First and Second Tier Support.
- Identify applications, systems and/or data problems. Analyzes this information and revises the applications logic and/or procedures (if applicable) to solve existing data processing difficulties.
- Coordinates problems resolution with vendors and/or Corporate or affiliate personnel for purchases, outsourced, and/or corporate or affiliate supported (global) applications.
- Develop and maintain manufacturing software applications using programming languages such as C++, Java, Python, and SQL.
- Work with business resources to identify root cause(s), trends and general issues. Work with corresponding personnel to produce detail analysis of situations, causes and solutions.
- Deliver manufacturing systems engineering support, including installations & configurations for computer equipment.
- Develop and test standards and procedures for computer equipment and software.
- Performs user request for special support and/or extracts of data.
- Designs, programs and/or implements new systems, reports, screens and/or procedures. Documents and trains users on these new systems and/or changes.
- Coordinates changes and/or enhancements with vendors and/or corporate or affiliate personnel for purchased, outsourced, and/or corporate or affiliate supported (global) applications. Train users on these changes and/or enhancements.
- Serves as a liaison between local and corporate systems groups, IT and Manufacturing groups.
- Maintain documentation updated to reflect changes made to programs, equipment and/or system.
- Facilitate application changes by delivering feedback from customers to the application development teams.
- Communicates changes applied to programs, which may require updates to current System Operations Area procedures.
- Ensure compliance with Computer Systems Validation policies, standards, procedures and/or practices.
- Coordinates and/or supports the installation of systems and/or application patches, fixes and new versions with appropriate users, and IT personnel, if necessary. Leads the testing coordination for these patches, fixes or new versions.
- Responsible for the life cycle management of manufacturing systems.
Basic Requirements:
- Bachelor's degree in Computer Science, Computer Engineering or related fields.
- Proficient in programming languages such as C++, Java, Python, and SQL.
- Proficient in Manufacturing Execution Systems (e.g., Propack PMX and/or PharmaSuite).
- 3+ years of experience in computers and information technology.
Additional Skills/Preferences:
- Knowledge of applications such as SAP, PowerBI, Tulip Digital Execution System.
- Experience in pharma or GMP industry.
- Experience working with validated systems.
- Knowledge of project management methodologies such as Agile and Scrum.
- Bilingual (English and Spanish).
- Attention to detail and strong problem-solving skills.
- Excellent communication and interpersonal skills.
- Willingness to continuously learn and stay updated with the latest technologies and trends in manufacturing systems.
- Ability to work independently and as part of a team.
- Strong compliance mindset and sound judgment.
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